Principal Consultant – Payments SME 

Location: NYC or Charlotte, USA | Practice Area: Banking & Payments | Type: Permanent

Drive transformation across high-value payment systems in a fast-evolving global landscape

The Role
We are seeking a Principal Consultant to join our Banking & Payments practice, supporting large-scale payments transformation initiatives. This role combines Business Analysis and Scrum Master responsibilities, working on high-value and cross-border payment systems. You will play a key role in delivering change across complex payment infrastructures while collaborating with global stakeholders in an agile environment.

What You’ll Do

• Lead business analysis activities across high-value payments and transformation initiatives
• Facilitate agile ceremonies and support delivery as a Scrum Master across cross-functional teams
• Gather, document, and translate business and technical requirements into actionable deliverables
• Support transformation programs across payment systems including cross-border transactions
• Collaborate with stakeholders to ensure alignment across business, technology, and operations

What We’re Looking For

• Proven experience as a Business Analyst and/or Scrum Master within Banking or Payments
• knowledge of high-value payment systems and transaction flows
• Working knowledge of FEDwire, CHIPS, and ISO20022 (pacs.008, pacs.009)
• Experience delivering within agile environments and facilitating Scrum practices
• Ability to engage stakeholders and communicate requirements clearly across teams
• Experience building and managing strong client relationships to understand needs and deliver effective solutions.

Bonus Points For

• Experience in payments transformation or modernization programs
• Exposure to cross-border payments and regulatory considerations
• Familiarity with financial messaging standards and payment processing systems
• Experience working with Tier 1 financial institutions
• Certification in Agile, Scrum, or Business Analysis disciplines

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Medical, Dental, Vision coverage
• 401(k) with employer match
• Paid parental leave and dependent care support
• Tuition reimbursement and wellness programs
• Commuter benefits and employee discount platform

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

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