What are the responsibilities and job description for the Traffic Control Supervisor position at Capacity?
About Capacity: Are you ready to take your career to the next level with a dynamic and innovative company? At Capacity LLC, a leader in logistics and 3PL solutions, we believe our people are the key to our success. We’re looking for talented individuals to join our fast-paced, collaborative team where communication, teamwork, and leadership drive real impact.
Here, you’ll thrive in a culture that values continuous learning, professional growth, and innovation—all while having fun along the way. Whether you're starting out or advancing your career, Capacity LLC offers the perfect platform to grow and succeed.
Join us and be part of a company where excellence, customer satisfaction, and our core values are at the heart of everything we do.
Key Responsibilities
Here, you’ll thrive in a culture that values continuous learning, professional growth, and innovation—all while having fun along the way. Whether you're starting out or advancing your career, Capacity LLC offers the perfect platform to grow and succeed.
Join us and be part of a company where excellence, customer satisfaction, and our core values are at the heart of everything we do.
Key Responsibilities
- Team Management:
- Supervise a team of up to 15 associates, providing leadership, guidance, and training. Identify team members' strengths and areas for improvement, developing them accordingly.
- Cross-Functional Collaboration:
- Collaborate with internal departments within the same building and across other facilities to ensure seamless communication and workflow.
- Process & SOP Compliance:
- Maintain and enforce department SOPs (Standard Operating Procedures), ensuring they are up to date. Act as the subject matter expert within the department.
- Problem Solving & Proactiveness:
- Demonstrate proactive thinking by anticipating challenges and providing timely, effective solutions. Take accountability for departmental performance and issues.
- Process Implementation:
- Implement and refine processes to drive efficiency. Work with different types of machinery as required to support daily operations.
- Leadership & Professionalism:
- Lead by example with a positive attitude and professional demeanor. Uphold company values and follow the proper chain of command.
- Carrier & Vendor Relations:
- Serve as a liaison with external carrier, representing the company in a professional manner, Ensure all the outbound shipments are executed flawlessly
- Timeliness & Accuracy:
- Ensure all shipments meet their deadlines, regardless of challenges. This includes timely submission of ASNs, tendering of freight, and ensuring accurate BOLs and documentation.
- Technical Proficiency:
- Demonstrate proficiency in computer systems, including Excel, email, and the ability to learn new systems quickly.
- Safety & Compliance:
- Promote a culture of safety and ensure compliance with OSHA guidelines. Maintain a clean and organized workspace.
- Work Environment:
- Comfortable working in a fast-paced environment that may require standing for extended periods and working in variable temperatures (hot or cold depending on the season).
- Bilingual (English/Spanish)
- Strong organizational and communication skills
- Patience and adaptability in high-pressure environments
- Prior experience managing a traffic or logistics team is a plus
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