What are the responsibilities and job description for the Customer Service Rep position at Canyonlands Community Health Care?
Description
Front Desk Receptionist
We are seeking a friendly and organized Front Desk Receptionist to join our healthcare team. This vital role ensures a positive first impression for patients and supports the smooth operation of our front office. If you are committed to providing excellent customer service and enjoy working in a dynamic healthcare environment, we encourage you to apply.
Key Responsibilities:
- Greet patients and visitors in a professional, friendly, and hospitable manner
- Respond to patient inquiries and requests promptly and courteously
- Perform clerical duties related to daily front office operations, including updating and organizing patient charts
- Answer and direct calls on a multiline telephone system with professionalism
- Maintain accurate scheduling and appointment management using EPM or similar systems
- Ensure the confidentiality and security of patient information in compliance with privacy regulations
- Collaborate with staff and healthcare providers to facilitate efficient patient flow and communication
Skills and Qualifications:
- High school diploma or equivalent required; additional administrative or healthcare-related training preferred
- Proven experience in customer service, reception, or administrative support, preferably in a healthcare setting
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Proficiency in using office software and electronic health record systems
- Professional appearance and demeanor, with a focus on patient-centered service
Employee Benefits:
- Vacation Time
- Paid Leave
- Medical, Dental, Vision
- Short-Term & Long-Term Disability
- Accident & Critical Illness
- Life Insurance
- Retirement Plan Offered
Join our team and be part of a supportive, patient-focused organization dedicated to quality care and continuous growth. We offer a collaborative work environment, opportunities for professional development, and a commitment to employee well-being.
Salary : $16 - $23
