What are the responsibilities and job description for the Clinical Nurse Manager position at Canyon Ranch?
Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world-class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives.
Now, we are entering an exciting new chapter with the opening of Canyon Ranch Austin in October 2026 — our newest wellness destination nestled in the Texas Hill Country. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality.
Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career — it offers the opportunity to make a meaningful impact on the lives of others every day.
Now, we are entering an exciting new chapter with the opening of Canyon Ranch Austin in October 2026 — our newest wellness destination nestled in the Texas Hill Country. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality.
Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career — it offers the opportunity to make a meaningful impact on the lives of others every day.
WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:
- Provides leadership, oversight, and operational management for the clinical nursing, medical support, and front desk teams within the Health & Performance division.
- Supervises, coaches, schedules, develops, and evaluates nursing and administrative staff while fostering a collaborative, guest-focused culture and ensuring departmental performance standards are achieved.
- Oversees daily clinical operations, supporting nursing and medical activities including triage, clinical diagnostics, physician assistance, guest pathways, and other clinical functions as needed.
- Develops, implements, and maintains departmental policies, procedures, workflows, and training programs to ensure operational efficiency, regulatory compliance, and exceptional guest experiences.
- Manages administrative operations including staffing coordination, payroll processes, onboarding, performance management, and ongoing education and development for nursing and support staff.
- Maintains oversight of medical records, licensing, permits, certifications, and regulatory requirements, ensuring compliance with all applicable organizational, state, and federal standards.
- Manages inventory, ordering, and budget-related activities for medical supplies, office supplies, retail products, and non-retail departmental resources.
- Audits service charges, authorizations, billing documentation, and operational records to ensure accuracy, compliance, and adherence to Canyon Ranch policies and procedures.
- Collaborates closely with physicians, practitioners, leadership teams, and cross-functional departments to support seamless operations, quality care delivery, and achievement of business objectives.
- Models and reinforces Canyon Ranch service standards by proactively resolving guest concerns, supporting service recovery efforts, and ensuring a consistently exceptional guest experience.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
- Registered Nurse (RN) credential from an accredited School of Nursing.
- Current, active state Nursing License and CPR certification for healthcare providers.
- Minimum of 2 years of clinical nursing experience in a hospital, outpatient clinic, or medical office setting.
- Previous supervisory, leadership, or operational management experience preferred.
- Knowledge of healthcare regulations, medical record management, and clinical compliance requirements.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and electronic medical record systems.
- Strong leadership, organizational, communication, and interpersonal skills.
- Ability to manage multiple priorities, make independent decisions, and adapt effectively in a fast-paced environment.
WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:
- Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
- Generous health plan including Health, Dental and Vision after 30 days of employment.
- 25 Days of personal and holiday time off (vacation, sick and holidays)
- Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
- Employer-paid life insurance and Employee Assistance Program
- Paid Maternity leave
- A supportive, collaborative work environment with opportunities for professional growth.
Benefits:
Employee Discounts, Health Insurance, Vacation & Paid Time Off