What are the responsibilities and job description for the Veterinary Receptionist / Assistant (Client Care + Clinical Support) position at Canton Animal Hospital?
About Canton Animal Hospital
Canton Animal Hospital is a trusted, privately owned, full-service veterinary practice dedicated to compassionate, high-quality care for dogs and cats in our community. We pride ourselves on creating a welcoming, supportive environment for both our clients and our team.
As we continue to grow, we are looking for a warm, dependable, and detail-oriented team member to join us.
Job Summary
We are hiring a Veterinary Receptionist / Assistant, a hybrid role that combines front desk responsibilities with hands-on clinical support.
This position is ideal for someone who:
- Enjoys working with both people and animals
- Stays calm and organized in a fast-paced environment
- Takes pride in creating a positive experience for clients
You’ll be the first point of contact for our clients, while also supporting our doctors and technicians behind the scenes.
What You'll Do
Client Experience & Front Desk
- Greet clients and pets with warmth and professionalism
- Answer phones and schedule appointments
- Manage check-in/check-out and process payments
- Maintain accurate medical records and client communication
Clinical Support
- Assist doctors and technicians during exams and treatments
- Safely handle and restrain animals
- Prepare exam rooms and maintain cleanliness
- Support basic lab work and documentation
Skills
- Strong communication and customer service skills
- Highly organized and able to multitask
- Calm, compassionate, and team-oriented
- Comfortable working with animals in a clinical setting
- Strong front desk skills including scheduling, communication, and client interaction
- Compassionate attitude towards animals and pet owners with a commitment to providing high-quality care
Experience in a veterinary clinic, kennel, or animal care setting is a plus, but we are open to training the right person.
Preferred
- Familiarity with veterinary terminology
- Experience with electronic medical record systems
- Knowledge of basic lab procedures or medication administration
Compensation & Benefits
- Competitive hourly pay (based on experience)
- Health insurance
- 401(k)
- Pet care allowances
- Scrub allowance
Why Join Our Team
- Privately owned practice with a focus on long-term team success
- Supportive, collaborative work environment
- Opportunity to grow within the veterinary field
- Meaningful, hands-on work with animals
- A team that truly cares about patients and each other
This position offers an opportunity to work in a dynamic veterinary environment where your skills directly contribute to the health and well-being of animals. If you’re passionate about animal care and enjoy working with people, we’d love to hear from you.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Application Question(s):
- Are you available to work evenings and occasional Saturdays? (Yes or No)
- Do you have experience working in a veterinary clinic, animal hospital, or another fast-paced, customer-facing environment? (Yes/No)
- This role requires multitasking between phones, clients, and patient care. Are you comfortable working in a fast-paced, sometimes high-stress environment? (Yes/No)
- This role involves frequent interaction with pet owners, including discussing care instructions and handling payments. Are you comfortable in a client-facing role? (Yes/No)
- In 2–3 sentences, tell us why you're interested in this role at Canton Animal Hospital and working with animals.
- Briefly describe a time you had to handle a stressful or busy situation while helping a customer or client. How did you handle it?
Work Location: In person
Salary : $15