What are the responsibilities and job description for the Tele Sales Representative - Medicare Advantage (ISNP/CSNP) (23048) position at Cantex Continuing Care Network?
Location: 2537 Golden Bear Dr, Carrollton, TX 75006
Schedule: Full‑time role with standard business hours
Reports to: Director of Business Development
What We Offer You
• Competitive pay
• Performance‑based bonus opportunities
• Comprehensive health, dental, and vision insurance
• Additional supplemental benefits (life insurance, disability, accident, etc.)
• 401(k) with company match
• Generous paid time off (PTO/Sick)
• Clear career growth and advancement opportunities
• A supportive and vibrant company culture
• Many more employee perks and benefits
Job Summary
The Tele Sales Representative is responsible for outbound Medicare Advantage enrollment activity for ProCare Advantage, a specialized Institutional Special Needs Plan (ISNP) and Chronic Special Needs Plan (CSNP) serving high‑acuity long‑term care populations across Texas. This role focuses on educating Responsible Parties (POA), family members, and residents on plan benefits and facilitating compliant Medicare enrollments. The Tele Sales Representative ensures all interactions meet CMS marketing guidelines, documentation standards, and ProCare Advantage quality expectations.
Qualifications:Qualifications
• Active Texas Health & Life Insurance License
• Current AHIP certification (or ability to obtain annually)
• Prior Medicare Advantage sales experience required
• Strong understanding of ISNP, CSNP, DSNP, or Medicare plan structures
• Excellent communication, sales, and compliance skills
• Ability to maintain accurate documentation in CRM systems
• Strong customer‑service orientation and professionalism
Essential Functions
• Conduct outbound calls to company‑provided leads including POA, family members, and residents
• Educate prospects on ISNP and CSNP plan benefits and differences from traditional Medicare
• Assess eligibility and guide prospects through the enrollment process
• Complete telephonic enrollments in full compliance with CMS regulations
• Maintain accurate and timely documentation in CRM systems
• Ensure adherence to CMS, HIPAA, and Medicare marketing regulations
• Coordinate with internal teams including clinical, operations, and facility partners
• Meet or exceed monthly enrollment and performance targets
• Perform other duties as assigned
We are an Equal Opportunity Employer. We offer an excellent benefit plan to include 401(k) with match, CEU reimbursement, vacation, sick time, holidays, medical, dental, and supplemental insurance plans, as well as a highly competitive compensation package.