What are the responsibilities and job description for the Account Manager- ProCare- Dallas (21930) position at Cantex Continuing Care Network?
Location:
DFW Metroplex
Job Summary:
The Account Manager for ProCare is responsible for Lead Generation and will communicate and keep our LTC Residents-Families educated in how our customized NP Care Model can help transitioning as a LTC Resident in our SNFs Network.
Qualifications:Qualifications:
- Valid Texas General Lines License for Health in good standing & AHIP 2026 Certificate Medicare Fraud, Waste and Abuse.
- 2 Years experience in the long-term care industry (LTC preferred) or managed care organizations required.
- Healthcare sales and/or skilled nursing community relations experience preferred.
- Ability to travel with infrequent overnight stays.
- Knowledge of, or ability to learn, reimbursement programs from payor sources.
- Knowledge and experience with Managed Care, Medicare, state-specific Medicaid regulations and electronic referral management.
- Understanding of the long-term care environment including overall Admissions Process.
- Advanced computer skills including Microsoft Office and aptitude to learn company specific systems.
- Must be able to maintain confidentiality regarding patient, employee, and company proprietary information.
- Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels.
- High School Diploma or GED required.
- Excellent verbal and written skills required; public speaking skills may be necessary.
- Ability to read, write, and speak English required.
- Bilingual preferred.
Essential Functions:
- Responsible for making contact with LTC Residents-Families to educate with our NP Care Model and Patients expectations.
- Generate an average of 10 direct referrals daily to ensure our monthly enrollment goal.
- Maintain our CRM (Lead master) updated with referral sources, area and facility.
- Respond to Facility and LTC Residents – Families in a timely and professional manner.
- Provide feedback to the Manager of Business Development to help improve outcomes and reporting methodology.
- Demonstrate commitment, professional growth, and competency.
- Promote Company philosophy and administrative policies to ensure quality of care.
- Assist with all other activities and duties as assigned.
Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.
We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.
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