Retail Manager

Salary: $75,000–$80,000

Schedule: Monday–Friday

Travel: Up to 50% overnight travel required

Territory: Northeast Division — Washington, D.C. → Central PA → Boston (additional as needed)

Perks: Company car provided

Position Overview:

As a Retail Manager on the Canteen Northeast Division Support Team, you will provide hands-on operational support to micro-market and vending locations across the division. This role is ideal for a self‑starter who thrives on independent work, frequent travel, and supporting multiple branches on high-impact projects. You will help execute openings, improvements, and operational initiatives while ensuring high standards of service, safety, and customer satisfaction.

Key Responsibilities:

Operational Leadership

• Support all Northeast Division branches on micro-market and vending operations, openings, and special projects.
• Direct daily operations under the guidance of the Director of Avenue C.
• Maintain cash merchandising standards, inventory standards, and compliance with company policies.
• Ensure safe, efficient, customer‑focused use of resources.

Team Leadership & Training

• Train and help develop local branch team members.
• Foster teamwork, communication, and accountability across supported branches.

Customer & Client Relations

• Ensure customer satisfaction and strong public relations at all locations.
• Communicate effectively with staff, and clients.
• Uphold corporate presentation and merchandising standards.

Administrative & Financial Duties

• Complete required daily/weekly/monthly reports on schedule.
• Support cost control, labor management, and operational efficiency.

Required Qualifications

• Management experience in retail or foodservice (required).
• Office‑only or administrative backgrounds are not a fit.
• Strong leadership, supervisory, and coaching capabilities.
• Ability to work independently, solve problems, and adapt in fast-moving environments.
• Willingness and ability to travel up to 50% overnight across the Northeast Division.
• Strong communication skills (verbal and written).
• Proficient in Microsoft Office, Excel, email, and standard business software.

Preferred Qualifications

• BS in Food Service Management or related field; OR AA degree with 3 years of related experience.
• 1–3 years of retail foodservice or operational management experience.
• Knowledge of retail operations, merchandising, food cost controls, sanitation, and marketing.
• Experience with P&L accountability and contract‑managed services.
• Background in cash retail operations and retail marketing.
• Strong organizational, financial, and analytical skills.

Ideal Candidate Profile

• Hands‑on, practical operator
• Independent thinker and problem solver
• Team player who collaborates well across branches
• Comfortable with extensive overnight travel
• Thrives in dynamic, project‑heavy environments