What are the responsibilities and job description for the Operations Service Manager - Sheboygan, WI position at Canteen North America?
Canteen
Schedule: Mon-Fri, 1st shift, approx. 6:00 AM start
Salary: $56,500 - $60,000 / year
Other Forms of Compensation: Yearly Bonus Opportunity
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary:
The Operations Service Manager (OSM) helps support the daily operations of the branch and ensures work is completed according to standard operating procedures. In this role, you will assist in supporting drivers to help keep operations running smoothly.
The ideal candidate is a team player with experience in customer service, warehouse operations, safety practices, or fleet support. This position is primarily internal-facing and works closely with Customer Service Managers and other branch team members. The goal of this role is to help create a positive, safe, and well-organized work environment where associates have the support, they need to be successful.
Essential Duties and Key Responsibilities:
Canteen is a member of Compass Group USA
Click Here To Learn More About The Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1547080
Canteen
Leticia Pinon
Schedule: Mon-Fri, 1st shift, approx. 6:00 AM start
Salary: $56,500 - $60,000 / year
Other Forms of Compensation: Yearly Bonus Opportunity
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary:
The Operations Service Manager (OSM) helps support the daily operations of the branch and ensures work is completed according to standard operating procedures. In this role, you will assist in supporting drivers to help keep operations running smoothly.
The ideal candidate is a team player with experience in customer service, warehouse operations, safety practices, or fleet support. This position is primarily internal-facing and works closely with Customer Service Managers and other branch team members. The goal of this role is to help create a positive, safe, and well-organized work environment where associates have the support, they need to be successful.
Essential Duties and Key Responsibilities:
- On-site at branch daily, working with internal associates and branch leadership to drive efficient operations
- Leads the team of route drivers, ensuring we maintain appropriate staffing levels with safe, well- trained drivers to meet the needs of our clients
- Serves as the branch’s fleet champion, ensuring key performance metrics in sustainability, finance, and safety are met or exceeded
- Leads the associate care center, ensuring the appropriate leader is in place to connect with drivers and daily tasks are completed according to Canteen policy
- Knowledge of all equipment, fleet and technology used by team to run effective routes and operate an efficient warehouse
- Skilled in preparing reports to be used in presentations to associates or leadership
- 3 years of leadership experience in delivery, route-based operations, logistics, warehouse, transportation, or a related environment
- Proven ability to hire, train, coach, and develop frontline employees while managing performance and accountability
- Experience leading route drivers or other field-based teams preferred
- Strong operational, organizational, and problem-solving skills with a focus on safety, service, and productivity
- Excellent communication and customer service skills
- Valid driver's license and willingness to spend significant time in the field conducting ride-along, audits, and route support
Canteen is a member of Compass Group USA
Click Here To Learn More About The Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1547080
Canteen
Leticia Pinon
Salary : $56,500 - $60,000