What are the responsibilities and job description for the Director Dining Services- Memphis, TN position at Canteen North America?
Canteen
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Overview:
As the Director of Dining Services, you will oversee the day-to-day operations of a dining account, ensuring exceptional food quality, outstanding customer experiences, and operational excellence. This leadership role requires strong client relationship management, financial oversight, and the ability to inspire and lead a team of associates. You will collaborate with culinary and management teams to deliver innovative dining programs and maintain the highest standards of service.
Key Responsibilities
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1484345
Canteen
- Internal Employee Referral Bonus Available
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Overview:
As the Director of Dining Services, you will oversee the day-to-day operations of a dining account, ensuring exceptional food quality, outstanding customer experiences, and operational excellence. This leadership role requires strong client relationship management, financial oversight, and the ability to inspire and lead a team of associates. You will collaborate with culinary and management teams to deliver innovative dining programs and maintain the highest standards of service.
Key Responsibilities
- Client & Guest Relations: Build and maintain strong relationships with clients, guests, and internal departments to ensure satisfaction and retention.
- Menu Development: Partner with the Chef and management team to create menus that reflect quality, variety, and innovation.
- Financial Management: Oversee all aspects of P&L and budgeting for the account, ensuring financial goals are met.
- Program Implementation: Lead the rollout of new culinary programs and initiatives to enhance the dining experience.
- Operational Excellence: Ensure compliance with company standards, food safety regulations, and quality assurance protocols.
- Team Leadership: Manage and mentor a team of associates, fostering a culture of collaboration, accountability, and continuous improvement.
- Bachelor’s degree in Hospitality Management, Culinary Arts, or related field preferred.
- 3–5 years of experience in foodservice operations, with a focus on high-volume production and catering.
- Proven experience managing budgets and achieving financial targets.
- Strong leadership, communication, and organizational skills.
- Passion for delivering exceptional dining experiences and a desire to grow within a leading foodservice organization.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1484345
Canteen
