Human Resources Coordinator - Jackson, MS

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work® for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025–2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges..

Position Overview

The Human Resources Coordinator will perform a wide range of duties within a procedural framework set by the Sr. Director Human Resources. The Human Resources Coordinator is responsible for processing new employees through the employment hiring on-boarding process, maintaining employees’ records, and ensuring current employees are compliant with the regulatory standards set by federal, state, and funding sources. 

Job Responsibilities:

• Oversees onboarding process of new employees, including but not limited to: launching onboarding paperwork and pre-employment drug screening information to new employee, running background screen and other pertinent screenings, keeping up with a check list, and contacting new employee for a new hire appointment and to follow up on any outstanding onboarding items.
• Works closely with the Talent Acquisition Coordinator for applicant onboarding process.
• Verifies employment history, conducts on-line background checks, answers questions and provides information regarding the hiring process.
• Sets up new employee appointments to review required onboarding forms.
• Maintains personnel records ensuring timely and accurate records.
• Processes employment verifications for current and previous employees.
• Runs monthly reports and sends out notifications for TB, tri-annual medical renewals, driver’s license expirations, licensing, first aid and CPR, sex offender, child abuse and criminal background checks annually for all employees.
• Responsible for retrieving, uploading, and filing employee documents.
• Performs a variety of office support, clerical duties and activities of a general and specialized nature in support of the Human Resources Department.
• Exercises good judgment and maintains confidentiality in maintaining critical and sensitive information, records, and reports.
• Understands, interprets, and applies general administrative and departmental policies and procedures.
• Interpretation and explanation of human resources policies and procedures.
• Structures, organizes, and maintains employee records to ensure confidentiality and the expedite retrieval.
• Assists with compliance reporting and audit preparation.
• Provides customer service to internal employees, external applicants, and customers.
• Provides primary back up receptionist support for breaks and absences as needed.
• Assists other Human Resources team members as needed.
• Other assigned duties may be given by the HR Manager, or a member of Senior Management.

Required Qualifications:

• Bachelor’s Degree in Business Administration or related field preferred.
• Previous experience in an office setting preferred.
• Experience with new hire on boarding and maintaining personnel records.
• The ability to manage multiple projects simultaneously and have excellent communication and interpersonal skills.
• Knowledge of human resources functions and employment laws preferred. 
• Strong computer skills (MS Word, MS Excel and HRIS system.)