Night Audit Front Desk

Job Summary:

Canopy by Hilton Downtown Ithaca is seeking a detail-oriented, dependable Night Auditor to join our front desk team. The Night Auditor is responsible for providing excellent guest service, balancing daily financial transactions, and ensuring a smooth transition between business days. If you thrive in a quiet, structured environment and enjoy both guest interaction and behind-the-scenes work, this role is for you.

Key Responsibilities:

• Greet and assist late-night guests with check-ins, check-outs, and room inquiries

• Audit and balance hotel daily revenue reports, transactions, food and Beverage and POS systems

• Prepare and distribute daily reports for management

• Perform end-of-day procedures, including reconciling and posting accounts

• Monitor property security and guest safety during overnight hours

• Respond promptly to guest requests, complaints, or emergencies

• Complete front desk duties such as answering phones, processing payments, and maintaining records

• Ensure lobby and front desk areas are clean and organized

Qualifications:

• Previous experience in hospitality, accounting, or front desk preferred

• Strong attention to detail and math skills

• Proficient with hotel management systems (e.g., Opera, PMS, PEP or similar) benefit but not required

• Excellent customer service and communication skills

• Ability to work independently and handle overnight responsibilities

• High school diploma or equivalent required

Benefits:

• Competitive hourly pay

• Paid time off and holidays

• Employee discounts on hotel stays

• Health, dental, and vision insurance (for eligible employees)

• Opportunities for advancement within our company

  Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.