What are the responsibilities and job description for the Banking Client Servicing Representative (Fluent in Portuguese) position at Canon Recruiting Group?
After training transitioning to Hybrid- 3 days in office, 2 remote
POSITION: Client Servicing Representative
FULLTIME/PARTTIME: FULLTIME
LOCATION: Miami, FL 33131
SCHEDULE: - Training- 120 days 100% in office- M-F: 9am-6pm EST
PAY RANGE: $20.00 – 21.03 hourly
(Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)
ASSIGNMENT: 07/01/2025 to 06/30/2026
JOB DESCRIPTION:
- First point of contact for inquiries received in Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel.
- Day to day activities will include being responsible for reading, analyzing, and/or determining appropriate handling and resolution of requests.
- Requests consist of treasury, cash management, card, and/or depository products.
- May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support.
REQUIRED QUALIFICATIONS:
- Fluent Portuguese and English/Spanish a plus
- 1-2 years Banking/Financial industry experience.
- 1 years of experience working with customers.
- Oral & Written Communication
- Active Listening
- Time Management
- Critical Thinking
- Relationship Building
- Collaborating
- Quality Assurance
- Problem Solving
- Multitasking (i.e. ability to navigate multiple computer systems while interacting with the customer)
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
Salary : $20 - $21