What are the responsibilities and job description for the Relationship Manager position at Canoe Intelligence?
COMPANY: Canoe IntelligenceWEBSITE: https://canoeintelligence.com/TITLE: Relationship ManagerLOCATION: New York City (hybrid) or Fully Remote in the United States SALARY: $115,000 - $140,000 base salary bonus (based on NYC, will be adjusted for geo)The Role: As a Relationship Manager, you’ll be joining an experienced team of Relationship Managers to lead long-term, strategic relationships with our clients. The Relationship Manager’s role is to develop strategic relationships with key decision makers / C-Suite, ensure the successful adoption and overall health of clients, deliver value and ROI to clients, identify opportunities for growth, and own the client renewal process. This position will have direct access to the world’s leading allocators of alternative investments and play an active role in designing the team and company’s scale strategy.What You’ll Do: Build and maintain strong, long-lasting client relationships within our Institutional and Wealth Management segmentsCollaborate with cross-functional teams including Client Success, Implementation, Support, Sales, and Leadership to drive retention and revenue growthLead the adoption of best practices for client retention, including business reportsDrive net dollar retention (post-sales expansion and renewals) for Canoe’s clientsWhat We’re Looking For:Previous experience owning a book of business where you were responsible for. driving adoption, retention, growth, value realization, expansion, upselling, etc.Demonstrated ability to communicate, present, and influence key stakeholders.Experience providing ROI presentations or business reviews to senior stakeholders.Excellent listening, negotiation, and presentation skills.Previous B2B SaaS experience is highly preferred.Previous experience in financial services, FinTech, or alternative investments highly preferred.What You’ll Get:Medical, dental, vision benefitsFlexible PTO 401(k)Flexible work from home policy Home office stipend wifi reimbursementEmployee Assistance ProgramGym reimbursementEducation assistanceParental Leave Commuter benefitsOur Values: Client First —> Listen, and deliver client-centric solutionsBe An Owner —> Take initiative, improve situations, drive positive outcomes Excellence —> Always set the highest standard for yourself and othersWin Together —> 1 1 = 3Who We Are:Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Salary : $115,000 - $140,000