What are the responsibilities and job description for the Budtender position at Cannabis Dispensary?
Summary:
The Budtender is the primary contact between Western Front's customers and the company. They are responsible for educating customers on Western Front's products and providing an excellent customer service experience. A top requirement of this position will be the ability to communicate effectively and have a good understanding of how to meet the customers' needs. Budtenders will be responsible for using Western Front's point of sale system and must practice and be compliant with state regulations and with Western Front's standard operating procedures and protocol. Successful candidates will have the ability to promote and maintain a positive work environment that is grounded in customer service and company growth.
Tasks and Responsibilities:
- Provide a high-end customer service experience with a focus centered on customer engagement and education.
- Must always have a can-do attitude with a strong work ethic focused on Western Front's long-term mission.
- Maintain a comprehensive understanding of the legal cannabis industry from a medical and adult use standpoint.
- Ensure proper, accurate record keeping with Western Front's tracking software and the State's online database.
- Must have awareness of current product availability with an ability to describe the production process behind each and every one of Western Front's products.
- Maintain strict confidentiality while handling and managing customer information.
- Assists with the presentation of a well-stocked store front that is clean, safe and secure ensuring a positive retail experience.
- Accurately execute sales transactions via the point-of-sale system in an efficient manner.
- Maintain a current understanding of trends and research in the cannabis industry and have the ability to help customers with up-to-date information and knowledge base.
- Approach each customer interaction with a positive attitude, a welcoming tone of voice and effective communication skills that helps validate the customers concerns and needs.
- Must be sensitive and empathetic to the needs of each and every customer.
- Completes any other duties assigned by management in a professional and timely manner.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $16 - $17