Academic Affairs Operations Manager

Position Overview

Now Hiring! Academic Affairs Operations Manager

📍 Location: Office of Academic Affairs🕒 Schedule: M-F 8:30am-5:00pm, except for selected instances determined by the workload💰 Pay: $62,500-$75,000 annually, commensurate with experience📄 Position Type: Full Time – 37.5 Hours per week

Why Join Canisius University

Canisius University serves approximately 2,500 undergraduate and graduate students.  As a Catholic and Jesuit University, Canisius has its foundation in the fundamental values of academic excellence, leadership, faith and social justice. Canisius is committed to educating and preparing men and women to become leaders in their professions and their communities, and in service to humanity. The University is an equal opportunity employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff, and students.

What We Offer:

✅ Salary: $62,500-$75,000* annually, commensurate with experience

✅ Comprehensive Insurance Benefits – Health, Dental, Vision, Life and Long-Term Disability available the first of the month after the employee’s date of hire✅ 403(b) with Company Contribution – Plan for your future with confidence – contribution from the university is available after one year of employment✅ Paid Time Off – Includes vacation time, personal time, sick time, and paid holidays✅ Tuition Benefits – Available for full-time employees and their qualified dependents

*Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s compensation package for this position will be provided during the interview process.

Your Role as Academic Affairs Operations Manager

The Academic Affairs Operations Manager manages the day-to-day operations of the Office of Academic Affairs, including providing organizational and communications support to the Vice President, Associate Vice President, and Assistant Vice President for Academic Affairs.  The Operations Manager serves as the primary point of contact for both internal and external constituencies, assisting and representing the Vice President and Associate Vice President by addressing multiple incoming issues and concerns as they arise. Manage special projects for the vice president as they are assigned.

Key Responsibilities:

🔹 Scheduling

• Act as the primary point of contact for both internal and external constituencies for the Office of Academic Affairs
• Manage schedule and day-to-day operations and administrative support for VPAA and AVPAAs as needed.
• Monitor scheduling activity for Board of Trustees, Senior Leadership Team, and Faculty Senate meetings

🔹 Communications Management

• Coordinate weekly and quarterly communications to key stakeholders
• Oversee and direct student assistants who update necessary social media accounts
• Oversee and direct student assistants who monitor Academic Affairs websites and ensure accuracy

🔹 Operations Management

• Supervise support staff and student employees
• Process employee transactions
• Assist in investigating employee issues/concerns and in determining the appropriate course of action.
• Lead meetings to address specific operational issues and develop recommendations and action plans to resolve them.
• Manage special projects for the VP as assigned

🔹 Presentations and Reports

• Research and compile information as needed
• Prepare draft reports/presentations as needed
• Assist with the VP’s correspondence

🔹 Event Support

• Ignatian Scholarship Day, Academic Awards Ceremony, Commencement, Honors Convocation, divisional meetings, etc.
  • Coordinate volunteer training and assignments.
  • Ad hoc support to Events Management, including: budgets, seating assignments/labels, certificate preparation, invitation letters, coordinating RSVP’s, etc.

🔹 Committee Coordination and Support

• Faculty Senate
• • Maintain roster, working with the Faculty Senate
  • Assist with scheduling meetings, prepare minutes, retain files, prepare agendas, and send out communications
  • Assist with the development of meeting agendas and team assignments
  • Track committee work and coordinate reporting
• Board of Trustees
  • Schedule a meeting room and refreshments
  • Coordinate meeting technology and presentation needs
  • Prepare meeting agenda, summary, and minutes
  • Retain files
  • Send out communications

🔹 Perform other duties as assigned

What You Need to Succeed:

✔ Qualifications:

• A bachelor’s degree is required, a master’s preferred
• Minimum 5 years demonstrated operations, event, or communications experience
• Experience in coordinating meetings, particularly in combined participation (in-person and virtual participants)
• Experience in recording and preparing meeting minutes

• Requires strict observance of confidentiality, strong decision-making ability, close attention to detail, accuracy, and follow-through.
• Professional demeanor required to effectively communicate with both internal and external constituencies, including faculty, the President and Vice Presidents, College Deans, students, parents, the business community, and the general public.
• The insight to anticipate the needs of the vice president and act upon those needs without direction.
• The ability to graciously channel requests and calls appropriately.
• Self-direction with the ability to multitask.
• A demonstrated history of excellent judgment, self-direction, and strong interpersonal skills
• The ability to anticipate schedules and deadlines and move projects forward.
• Excellent verbal and written communication skills
• Excellent calendar management skills, including the coordination of complex meetings
• Understanding of meeting space technology
• Proficient in Google Workspace, Banner, Microsoft Office, especially Teams, Word, Excel, and PowerPoint
• Strong organizational skills and the ability to manage multiple and diverse projects while meeting daily deadlines
• The ability to work evenings and weekends, as may be needed.

• Must be eligible to work in the United States

Important Information:

🚨 Canisius University participates in E-Verify to confirm employment authorization. The E-Verify process is completed alongside the Form I-9 on or before your first day of work. For more details, visit www.uscis.gov] and search "E-Verify."

📢 Apply Today!

To apply, go to https://www.canisius.edu/about-canisius/employment-canisius. The review of applications begins immediately and will continue until the position is filled. Please include your cover letter, resume and three references with their contact information, with your application.

The Office of Human Resources at Canisius University utilizes an online recruitment management system.

Individuals who need reasonable accommodation under the ADA in order to participate in the search process should contact the office of human resources at (716) 888-2240.

Canisius University, a Catholic and Jesuit University, has as its foundation the fundamental values of academic excellence, leadership, faith and social justice. Canisius is committed to educating and preparing men and women to become leaders in their professions and their communities, and in service to humanity. The university is an equal opportunity employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students.

Take the next step in your career with Canisius University—where excellence meets opportunity.

Posted Range

Salary : $62,500 - $75,000