What are the responsibilities and job description for the Part Time Night Auditor position at Candlewood Suites?
Part-timeCandlewood Suites in Manassas, VA is hiring immediately for an overnight Night Auditor desk position. Part-time available. 11 pm to 7 am schedule.
Job Qualification
- High School diploma or equivalent required; College coursework in related field helpful.
- Experience in a hotel or a related field preferred.
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
- An operational knowledge of Microsoft Office suite
- Must be willing and have the ability to work a night schedule that may include weekends and holidays
- Holds an understanding of hotel products and guest services.
- Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
- Approach all encounters with guests and associates in a friendly service oriented manner.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Maintain proper operation of the telephone switchboard and ensure that all hotel performance standards are met.
- Handle requests for information mail and messages in an efficient and courteous manner.
- Answer guest inquires about hotel service facilities and hours of operation.
- Answer inquiries from guests regarding restaurants transportation entertainment etc.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
- Have knowledge of and assist in emergency procedures as required.
- Handle check-ins and check-outs in a friendly efficient and courteous manner.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
- Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Job Type: Part-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
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Job Type: Part-time
Benefits:
- Employee discount
- Free parking
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Job Training