What are the responsibilities and job description for the Front Desk Manager/Receptionist position at Candlewood Suites S I-20?
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Assist with patient registration and update patient records
- Handle patient inquiries and provide accurate information regarding services, fees, and insurance coverage
- Maintain cleanliness and organization of the front desk area
- Coordinate with other departments to ensure smooth patient flow
Experience:
- Previous experience in an administrative or front desk role preferred
- Familiarity with dental office procedures and terminology is a plus
- Proficiency in using electronic medical record (EMR) systems such as Epic, Dentrix, eClinicalWorks, or Eaglesoft
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone systems and ability to handle high call volumes
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
If you meet the qualifications for this position and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!
Job Type: Full-time
Pay: $14.74 - $15.66 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Midland, TX 79706 (Required)
Ability to Relocate:
- Midland, TX 79706: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
