Front Desk Attendant - Candlewood Suites

Candlewood Suites Layton

Starting at $14.00/hr (Depending on Experience), Raises & Commission based on performance

Employment: Full Time

Schedule: 4 or 5 days a week (Saturday and Sunday, plus additional weeknights)

Hours: 3 pm - 11 pm shift

Front Desk Attendant

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Kicking off truly memorable guest experiences with the warmest of welcomes
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone
• Taking, managing, and receiving payments for guest bookings
• Making the check-in and check-out process feel swift and seamless
• Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
• Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

What you can expect from us

We give our people everything they need to succeed. From competitive pay that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

• Extremely competitive wages
• Opportunities to grow within the company
• Employee Discounts at our hotels
• Company Profit Sharing
• Semi-annual cash incentives
• 401k match
• Team Member travel benefits
• On Demand Payment provides you with greater financial flexibility to manage unexpected expenses, providing you access to a portion of your earned wages prior to pay day

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
• Fluency in English - extra language skills would be great, but not essential
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computer skills
• Sales skills- having the ability to convince a potential guest to book a room will be key to this position (Sales training will be provided)