What are the responsibilities and job description for the Front Desk/Night Auditor position at Candlewood Suites Lake Charles South?
Job Overview
We are seeking a dedicated Front Desk Agent to join our team at a prestigious hotel. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
Duties
- Greet guests and assist with check-in and check-out procedures
- Handle guest inquiries and provide information about hotel services and amenities
- Process reservations and cancellations accurately
- Perform night audit duties as needed
- Maintain a tidy and organized front desk area
- Assist with guest services such as booking tours or transportation
- Utilize bilingual skills to assist non-native English speaking guests
Requirements
- Previous experience in hospitality or hotel industry preferred
- Excellent customer service and communication skills
- Proficiency in phone etiquette
- Ability to multitask and work in a fast-paced environment
- Knowledge of hospitality management practices is a plus
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Job TrainingSalary : $12 - $13