What are the responsibilities and job description for the Hotel Front Desk Agent position at Candlewood Suites Flowood?
Job Title: Front Desk Agent
Location: Flowood, MS (in person)
Pay: Starting at $13/hr
Job Description Candlewood Suites and IHG hotel in Flowood is hiring a Front Desk Agent who brings energy, a friendly smile, and great organization to every shift. If you enjoy helping people and like staying busy, we’d love to meet you.
Responsibilities
- Check guests in and out quickly, accurately, and with a warm welcome
- Answer phones, book reservations, and handle guest requests
- Process payments and balance the cash drawer at shift end
- Solve guest concerns calmly and professionally
- Keep the front desk and lobby clean and organized
- Communicate with housekeeping and maintenance to keep operations running smoothly
Qualifications
- Energetic, friendly, and customer-focused attitude
- Strong organizational and multitasking skills
- Clear communication in person and over the phone
- Basic computer skills; hotel experience preferred but not required, since training is provided
- Dependable and on time
- Able to stand and stay active for an 8-hour shift, with or without reasonable accommodation
- Available to work evenings, weekends, and holidays as needed
Why You’ll Like Working Here
- Paid training and opportunities to grow
- Supportive, team-oriented environment
- Hotel discounts
Candlewood Suites Flowood is an Equal Opportunity Employer.
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Job Training