What are the responsibilities and job description for the Senior Supervision Associate position at Candidate Experience site?
Cetera is seeking an Operations Specialist to join our Channel Operations team. This role plays a critical part in maintaining operational excellence by ensuring compliance and data integrity across key systems. The Operations Specialist will be responsible for managing Smarsh email retention and access, delivering customized reporting solutions, and providing troubleshooting support to both field representatives and internal teams. This position requires strong attention to detail, analytical skills, and a proactive approach to problem-solving in a fast-paced environment.
What you will do:
- Configure and manage Smarsh email retention settings for the Channel Operations team
- Maintain and oversee Smarsh access for Supervision teams
- Troubleshoot and resolve Salesforce cases, including case setup and follow-through
What you need to have:
- 1-3 years of Financial Service experience
- High school diploma or equivalent
- Familiarity with Smarsh, Salesforce, or similar compliance and reporting platforms
What is nice to have:
- Exceptional attention to detail and ability to prioritize multiple tasks effectively
- Strong problem-solving skills with a proactive mindset toward operational improvements
- Excellent communication and collaboration abilities across teams
Compensation:
The base annual salary range for this role is $52,00 to $70,000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.
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