What are the responsibilities and job description for the Inside Sales Representative position at Candidate Experience site?
The Inside Sales Representative (ISR) is a key member of the Fortinet sales organization, responsible for driving growth within an assigned territory. In this role, you will partner with Field and Inside Sales Account Managers to build and execute strategies that expand new customer acquisition while strengthening existing relationships.
You will collaborate closely with Fortinet’s reseller partners, marketing, and channel teams to drive opportunities and increase revenue. Fortinet invests heavily in its people, offering comprehensive onboarding and continuous training to ensure your success as an ISR. This role also serves as a launchpad for multiple career path opportunities across our sales organization.
Responsibilities
- Understand sales cycles in conjunction with business processes internally and externally
- Create and track sales opportunities (leads, renewals, deal registrations, and quotes in Salesforce.com)
- Address customer satisfaction issues and requests in a timely manner
- Meet and exceed sales activity metrics designed to drive productivity and success
- Assist with customer presentations and demos
- Align with sales, channel, and partner teams to support overall company revenue targets
- Perform other duties and projects, as assigned, to support business growth
- Execute the role with professionalism and in alignment with Fortinet’s core values
Required Qualifications
- Prior experience as an Inside Sales Representative (ISR) or in a similar sales role
- Bachelor’s degree or equivalent experience
- Strong communicator with proven relationship-building skills
- Self-starter: coachable, adaptable, and growth-driven
- Proficient with Salesforce and modern prospecting tools
- Highly organized, resilient, and results-focused
- Entrepreneurial mindset with forward-thinking problem-solving
Preferred Qualifications
- Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field
- Background in networking, security, and/or public/private cloud (preferred)
- 1–3 years of sales or related individual contributor experience
- Experience with multi-tier distribution (Channel Sales)