Product Engineering Manager

What We Do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software. We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively.

We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) angel investors. We're now helping our customers treat opioid addiction, provide holistic care for women, lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today!

Curious to learn more about our story? Check out this blog post written by our founders.

The Role

At Candid Health, we're seeking an experienced Engineering Manager to support and enable our Product Engineering team in planning, executing, and delivering the Candid platform to our healthcare provider customers who rely on it for mission-critical financial and operational workflows. Your team will be responsible for building and maintaining key components of a complex and and evolving architecture according to industry best in class quality, durability and performance standards. In this role, you will be part of a deeply cross-functional team, responsible for guiding and collaborating with skilled engineers and tech leads, fostering their growth and ensuring they contribute effectively. Collaboration with company leadership, sales, and product teams will be crucial as you help define and execute our long-term product strategy.

What You’ll Do

• Act as a steward of results and deliver outcomes: Leveraging an expansive breadth of ownership for the priorities of both our teams and customers, you will have critical influence on balancing competing needs and managing tradeoffs.
• Oversee and lead implementation: Support your team in executing against the technical vision. Scoping projects and reviewing plans are a levered use of your time to achieve our collective vision. You’ll also become familiar with our codebase and drive best practices for design, delivery and collaboration across multiple organizations.
• Manage technical teams: Lead one or more efficient, successful, and motivated teams. Experiment with and implement the team systems that work to achieve your teams’ outcomes. Collaborate with product, leadership, and others within engineering to build Candid’s flagship products. You will influence direction for technical leads and individual contributors.
• Mentor and grow people: Investing in Candid’s growth means investing in the development of the people we hire. In this role you will help define pathways to grow for your team, both in formal performance management and organic opportunities to take on more scope.
• Define product technical strategy: Partner with company and product leadership to understand and contribute to critical product and company strategy. With that in mind, you will be entrusted to design the systems, architecture, and processes to build in order to hit short-term and long-term objectives.
  
  

Responsibilities

• Owning engineering practice, you are responsible for building and maintaining critical services and features
• Leading teams in planning, prioritization, tracking, through delivery of impactful results
• Supporting teams in achieving and preserving a high level of technical quality, reliability, and developer satisfaction
• Influencing partners and peers to identify obstacles to delivery and improve on our products while eliminating friction and redundancies
• Make data driven decisions on your sphere of ownership to continually improve reliability, performance, scale, and reduce operational load
• Diving deep into software architecture, leveraging domain knowledge to achieve business objectives.
• Recruiting exceptional engineers and managers in collaboration with Candid’s talent acquisition team
• Mentor and coach your direct reports and those around you, working with your peers to create healthy and well-executing teams that grow with equal velocity to the business
  
  

Who You Are

• You have Bachelors of Science or Bachelors of Art in Computer Science, Computer Engineering, Math or other similar degree.
• You have 6 years of experience in a Software Engineering Leadership position, as a technical lead, manager, or manager of managers.
• You’ve successfully led people and teams to shipping high-quality features in strategic product areas. You’ve managed and executed against ambitious roadmaps
• You have a track record of excellent technical decision making; you know the right architecture and patterns to build functional, durable, and maintainable product.
• You know how to manage in multiple directions, including laterally and upward: you know how to advocate for yourself and your team: where to get into the weeds and where to delegate.
• You have successfully interviewed, hired, and mentored product focused engineering teams. You collaborate well with staffing partners and stakeholders through all phases of the hiring lifecycle and are a talent magnet.
• You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing.