What are the responsibilities and job description for the Strategy & Transformation Manager position at Candescent?
Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.
Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.
We are seeking a dynamic, analytical, and results-oriented Strategy & Transformation Manager to join our Transformation team. This high-visibility role supports the strategic design and enablement of initiatives aligned with the organization’s long-term strategy. You will work closely with the Executive Leadership Team and apply your strategic toolkit to drive innovation and organizational change.
By joining the Transformation team, you will help leaders and stakeholders analyze pressing challenges, identify growth opportunities, and track measurable impact. This is a unique opportunity to take ownership of critical workstreams and accelerate your career within a collaborative, forward-thinking environment.
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Key Responsibilities
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.
Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.
We are seeking a dynamic, analytical, and results-oriented Strategy & Transformation Manager to join our Transformation team. This high-visibility role supports the strategic design and enablement of initiatives aligned with the organization’s long-term strategy. You will work closely with the Executive Leadership Team and apply your strategic toolkit to drive innovation and organizational change.
By joining the Transformation team, you will help leaders and stakeholders analyze pressing challenges, identify growth opportunities, and track measurable impact. This is a unique opportunity to take ownership of critical workstreams and accelerate your career within a collaborative, forward-thinking environment.
________________________________________
Key Responsibilities
- Drive Strategic Initiatives: Design and execute cross-functional, enterprise-level initiatives from ideation through implementation, ensuring alignment with organizational priorities and measurable outcomes.
- Financial Modeling: Build and maintain financial and operational models to inform decision-making and business case development.
- Executive Communication: Develop compelling C-Suite storyboards and presentation materials for leadership and Board alignment.
- Strategic Planning Support: Coordinate workshops and stakeholder interviews; synthesize input to shape solutions and drive consensus.
- Performance Tracking: Monitor and analyze KPIs to measure success of transformation initiatives.
- Team Collaboration: Support junior team members and foster a culture of continuous improvement and innovation.
- Bachelor’s degree in Business, Finance, Economics, or related field preferred.
- 2 years in strategy consulting (MBB preferred) or equivalent corporate strategy/transformation experience (Fintech or SaaS preferred).
- Strong analytical and problem-solving capabilities; ability to structure complex problems and generate actionable insights.
- High proficiency in Excel (pivot tables, modeling) and PowerPoint; experience with data visualization tools (Tableau, Power BI, Alteryx) preferred.
- Exceptional communication and influencing skills across diverse teams.
- Ability to manage multiple workstreams and deliver in a fast-paced, ambiguous environment.
- Detail-oriented with a commitment to quality.
- Collaborative team player with a bias toward action and decision-making.
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.