Guest Services Associate

Benefits:

• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources
  
  
  

We are looking for a Guest Services Representative to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As Guest Services, you will be the first point of contact for our company. Our Guest Services duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Guest Services Rep you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Guest Services Rep and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook

Keep inventory of stock

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

Proven work experience as a Receptionist, Front Office Representative or similar role

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

High school degree; additional certification in Office Management is a plus

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour PLUS commission & bonuses Weekly

Benefits:

Hourly

Bonuses

Schedule:

Day/Evening Shift

Holidays

Weekends

Education:

High school or equivalent (Required)

Experience:

Microsoft Office: 1 year (Required)

Customer Service: 1 year (Required)

Work Location:

One location

Hours per week:

20-30

Administrative Duties:

Scheduling

Stocking supplies

Answering and routing phone calls

Daily admin duties

Checking In/Out clients

Greeting visitors

Financial Duties:

Processing payments

Company's website:

www.candeeskin.com

Benefit Conditions:

Waiting period may apply

Work Remotely:

No

COVID-19 Precaution(s):

Personal protective equipment provided or required

Sanitizing, disinfecting, or cleaning procedures in place