Imaging Authorization and Scheduling - Dual Coverage Not Remote

Cancer Specialists of North Florida is recruiting for an experienced Imaging Authorizations and Scheduling - Dual Coverage for our busy Central Business Office. This is not a remote position. The Imaging Authorization and Scheduling – Dual Coverage must be able to work effectively and possess excellent customer service skills, including oral and written communications as well as efficient knowledge of both radiology scheduling and radiology authorization processes. Essential duties and responsibilities include the following:

• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Assists in covering both Imaging Authorization Specialists and Imaging Scheduler – Internal site locations when other employees are not in the office.
• When fully staffed, this position will be assisting with any authorization or scheduling reports as needed to maintain policy standards at the direction of the Team Lead.
• Confirms, cancels and/or reschedules patient imaging appointments as needed.
• Runs imaging order report from OncoEMR and addresses all orders of the daily assigned location in a clear, concise, and timely manner.
• Obtains and enters all imaging and facility authorizations in computer systems.
• Performs Eligibility & Verification checks to determine active insurance plans are on file and up to date.
• Answers incoming calls and emails from all locations in a timely manner.
• Notates the patient account of any pertinent information relating to imaging and facility authorizations daily.
• Needs to be able to effectively and professionally communicate to the location staff and patients of any authorization issues that arise.
• Reviews medical policies for diagnosis guidelines.
• Providing all pertinent clinical information to the insurance companies when requesting imaging exams via phone call or internet attachment.
• Reviews all ICD-10 and Drug Codes codes to ensure they are payable and pertinent for the imaging exam requested.
• Authorizes Blood Transfusion request for local area hospitals.
• Assist in training new employees when needed.
• All other duties as assigned.

Full time position

Location Address: 7015 AC Skinner Parkway, Suite 1, Jacksonville, FL 32256

Education and/or Experience:

• High school diploma or equivalent
• Minimum of one year of imaging authorization and imaging scheduling experience, preferably in a medical and/or oncology setting is preferred.

Compensation and Benefits:

• Salary is commensurate with experience and qualifications

Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”