What are the responsibilities and job description for the Paint Store Sales Associate position at Canby Builders Supply Co?
Description
Family owned for 75 years, Canby Builders Supply prides itself in serving clients in the communities it operates in. We strive to exceed client expectations in supplying quality building materials to the construction industry. Our team members take great pride in partnering with home builders, multifamily builders and commercial installations, as well as the DIY community. We are proud to create a seamless solution for projects of all sizes.
Paint Store Sales Associate
Job Summary:
The Paint Store Sales Associate is responsible for assisting customers and evaluating their specific applications for their paint project, determining the appropriate products such as paints, stains, coatings, and painting supplies based on project needs. Help customers determine paint project accessories such as primers, and top coats. Provide product knowledge, color-matching assistance utilizing DataColor Paint software and Accutinter paint mixing processes. Knowledge of Accutinter equipment including dispenser management and maintenance. Excellent customer service while maintaining an organized and well-stocked retail environment is a must.
Key Responsibilities:
- Greet customers and determine their painting and project needs.
- Recommend appropriate paints, primers, stains, brushes, rollers, and related supplies.
- Mix and tint paint colors accurately using DataColor paint software and Accutinter computerized color-matching equipment, and operation of Harbil Mixer machine.
- Process customer transactions using the point-of-sale (POS) system.
- Maintain inventory by stocking shelves, organizing merchandise, and monitoring product levels.
- Ensure the paint department is clean, organized, and visually appealing.
- Answer customer questions regarding product applications, preparation, and cleanup.
- Assist with re-orders of paint and related products, unloading and receiving shipments.
- Follow safety procedures for handling paints, chemicals, and equipment.
- Build positive customer relationships through knowledgeable and friendly service.
- Handle customer concerns and resolve issues professionally.
- Willing to assist in other departments within the facility as needed.
Requirements
Skills:
- Strong customer service and communication skills
- Sales and product recommendation experience
- Knowledge of paint products and painting techniques
- Color matching and paint mixing
- Cash handling and POS operation
- Inventory management and merchandising
- Attention to detail and accuracy
- Ability to lift up to 50 pounds and stand for extended periods
- Teamwork and problem-solving skills
- Time management
- Able to utilize Microsoft Word, Excel, and demonstrate ability to learn and retain in house software packages.