Community Engagement Specialist

Community Engagement Specialist

Canandaigua National Bank

The Community Engagement Specialist provides administrative and program support for the bank’s community engagement initiatives, including philanthropic giving, employee volunteer programs, community partnerships, department communications, and related outreach activities. This individual works collaboratively with employees, community partners, and internal departments to support the successful execution of the bank’s community engagement efforts.

• Administers the bank’s charitable contributions, sponsorships, and community investment programs, including reviewing, processing, and tracking requests and payments.


• Coordinates sponsorship benefits, including event registrations, ticket distribution, attendee communications, promotional materials, signage, supplies, and related fulfillment.


• Communicates with nonprofit organizations, community groups, employees, vendors, and other partners regarding requests, documentation, decisions, and program requirements.


• Provides support for bank events and volunteer activities, as assigned by manager.


• Supports employee engagement initiatives, including workplace giving campaigns, employee-driven fundraising activities, and related communications and coordination.


• Drafts and distributes internal and external communications related to community engagement activities, volunteer opportunities, charitable giving, and community partnerships, as assigned by manager.


• Maintains department databases, calendars, files, community contacts, giving history, employee connections, relationship manager information, and other records.


• Supports Community Connections, our employee-led giving committee, through grant coordination, applicant communication, recordkeeping, and preparation of committee materials.


• Prepares presentations, reports, and materials for the Community Engagement Team, Executive Team, and other audiences, as assigned.


• Supports the administration of community engagement systems and identifies opportunities to improve workflows, data accuracy, and reporting.


• Assists with the development of the annual community engagement plan, giving strategy, and department budget.


• Processes invoices, purchase requests, and other department documentation.


• Represents the bank at community events and volunteer activities, as needed.


• Serves as a professional ambassador for the bank in interactions with employees, nonprofit organizations, and community partners.


• Maintains the confidentiality of customer, partner, and Bank information.

Education, Training and Experience

• A B.S. or B.A. degree in communications, public relations, marketing, business administration, nonprofit management, or a related field required. 


• A minimum of three (3) years’ experience in administrative support, communications, marketing, event coordination, community relations, or a related field.


• Demonstrated experience developing written communications for internal and external audiences.


• Knowledge of nonprofit organizations, community partnerships, charitable giving or sponsorship processes strongly preferred.

Skills Required

• Exceptional written, verbal, and interpersonal communication skills, with the ability to communicate effectively with employees, community partners, and other stakeholders. 


• Ability to manage multiple assignments and meet deadlines.


• Strong attention to detail and accuracy.


• Ability to interact with all levels and business lines within the organization.


• Ability to build relationships and collaborate among diverse segments of the community.


• Professional demeanor and commitment to providing excellent service.


• Proficient PC skills, including all Microsoft Office products.


• Ability to travel to meetings and community events.

Why Join Canandaigua National Bank?

At Canandaigua National Bank, our WE CAN culture is built on serving wholeheartedly, acting with courage, leading authentically, empowering one another, and making a positive impact in our communities. 

We offer competitive benefits, retirement programs, professional development opportunities, wellness resources, and paid time off to support your success both at work and beyond. Want to learn more? Why work at Canandaigua National Bank

As an independent community bank, we're proud to invest in our people, our customers, and our communities. We believe our employees are our greatest strength and we are committed to creating an inclusive workplace where everyone can thrive.

Compensation range- $25.25 – $30.25


The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.