Key Account Manager

POSITION SUMMARY:

Manage retail customer accounts to deliver leading volume and revenue growth of our portfolio of brands, entrenching the organization as a key strategic business partner to each customer.

REPRESENTATIVE RESPONSIBILITIES:

The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary.

• Develop trusting relationships with your retail chain customers, elevating our perception with each retailer as a strategic business partner.
• Acquire a thorough understanding of key customer needs and requirements, from buying desk/c-suite to store level.
• Expand the relationships with existing customers by continuously proposing solutions that meet our mutual business objectives.
• Serve as the link of communication between key customers and internal teams, inclusive of brand partners.
• Evaluate ROI prior to recommending POS or customized solutions.
• Deliver CMA budget for your accounts.
• Develop and execute account specific CMA programs.
• Assist in development and delivery of annual business review at each of your accounts.
• Increase authorization/distribution of all packages and products.
• Post ad analysis and evaluate promotional effectiveness.
• Follow-up all key account calls with a call summary.
• Track Feature Ad activity at your accounts.
• Performs other duties as required.

EXPERIENCE, EDUCATION, CERTIFICATION:

• Bachelor’s Degree in related field and 5 years Sales/Marketing Management experience; OR 7 years Sales/Marketing Management experience.
• Must maintain a valid Driver’s License.
• Related training or certification.
• Experience working in a team environment.

KNOWLEDGE AND COMPETENCIES

The following key competencies represent qualities, traits and behaviors that a successful employee will exhibit. This list is not exhaustive, as other qualities, traits and behaviors are also desired.

• Attention to Communication - Ensuring that information is passed on to others who should be kept informed.
• Building Collaborative Relationships - The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support.
• Results Orientation – Focusing on the desired end result of one’s own or one’s units work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
• Enforcing Laws, Rules and Regulations - Enforces laws, rules, and regulations and initiates enforcement actions in a way that the employee perceives as fair, objective, and reasonable.
• Fostering Diversity - Working effectively with all employees without regard to race, color, religion, creed, sex (including pregnancy), sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, gender, gender identity, citizenship status, marital status, or any other category protected by federal, state and local laws.
• Fostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, interest, skill, and success in getting groups to work together cooperatively.
• Managing Performance - Taking responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly.

We offer a competitive salary of $70-90k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match.

EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.