What are the responsibilities and job description for the General Manager position at Campers Inn RV?
Company Description Campers Inn RV is the country’s largest family-operated RV dealership chain, dedicated to being the Trusted Resource for the recreational vehicle industry. The company’s mission is to enrich customers’ lives by offering products and services that help them discover their ideal “AWAY” and enjoy memorable travel experiences. Campers Inn RV focuses on friendly, knowledgeable service that supports customers at every stage of RV ownership. The organization values respectful communication and strives to provide accurate information, actively moderating interactions to maintain a positive and safe environment for customers and team members.
Role Description The General Manager is a full-time, on-site leadership role based in Myrtle Beach, SC. This position oversees day-to-day dealership operations, including sales, service, parts, and customer experience, ensuring all departments meet performance goals and uphold company standards. The General Manager leads and develops team members, sets clear objectives, and monitors performance metrics to drive profitability and operational efficiency. Responsibilities include managing budgets, implementing process improvements, maintaining compliance with company policies, and ensuring a welcoming, customer-focused environment. The role also involves collaborating with senior leadership on strategic initiatives, forecasting business needs, and representing Campers Inn RV within the local community.
Qualifications
- Demonstrated leadership and team management experience, including coaching, performance management, and staff development.
- Proven operational management skills in a retail, automotive, RV, or similar environment, with experience overseeing multiple departments.
- Strong financial acumen, including budgeting, forecasting, and analyzing key performance indicators.
- Excellent customer service and relationship-building skills, with the ability to resolve conflicts and maintain a positive customer experience.
- Effective communication and interpersonal skills, with the ability to collaborate across diverse teams and levels of the organization.
- Solid organizational and problem-solving abilities, with a focus on process improvement and detail-oriented execution.
- Experience with sales management and inventory oversight; RV or automotive industry background is highly beneficial.
- Proficiency with business software tools (e.g., CRM systems, POS platforms, and standard office applications).
- Ability to work on-site in Myrtle Beach, SC, with flexibility to support extended hours or weekends as business needs require.
- Bachelor’s degree in Business, Management, or a related field preferred, or equivalent combination of experience and education.