2p-10p CNA/Restorative Aide

POSITION SUMMARY 
The CNA is responsible for providing residents with the highest quality of direct routine care in all activities of 
daily living, under the supervision of the LPN or RN and in accordance with the Nursing Assistant Program 
standards, the Resident’s Bill of Rights and the facility Quality Assurance and Performance Improvement (QAPI) 
program. According to the Plan of Care for the resident, CNAs apply skills in basic nursing, personal care and 
Restorative services while understanding the mental health and social service needs of the resident and being 
mindful of the needs in cognitively impaired residents. The CNA is part of the interdisciplinary care team that is 
dedicated to promoting independence, autonomous decision-making and facilitating residents to achieve and 
maintain the highest practicable physical mental and psychosocial well-being. 
ESSENTIAL RESPONSIBILITIES AND DUTIES 
QUALITY OF CARE 
• Provides ongoing resident care upholding and promoting the resident’s right to be free from abuse, 
mistreatment, neglect, or misappropriation of resident property, immediately reporting any suspicions, 
reports or witnessed events to appropriate facility staff.
• Forms quality relationships, communicating and interacting competently on a one-to-one basis while 
integrating the resident-centered Plan of Care 
• Demonstrates sensitivity to physical, mental, and psychosocial needs as well as maintaining dignity, 
while skillfully performing directed nursing, personal cares, and restorative services 
• Supports and promotes residents’ rights and attainment of as much functional independence as possible.
• Maximizes quality of living through continual monitoring and reporting of resident care, ensuring all 
outcomes are thoroughly and accurately documented.
• Provides the highest quality care to all residents, without regard to race, gender, sexual orientation, 
religion, age, or differences in culture.
• Maintains awareness of facility QAPI goals and abides by and promotes the QAPI program.
• Practices and promotes a strong culture of customer service, ensuring a resident-centered experience.
BASIC NURSING, PERSONAL CARES AND BASIC RESTORATIVE SERVICES 
• Facilitates Plan of Care through completion of nursing responsibilities, clearly communicating resident 
needs to primary caregivers and reporting changes and responses to interventions to the LPN or RN 
• Completes Restorative services as directed such as training residents in self-care and according to the 
resident’s abilities; use of assistive devices in transferring, ambulation, eating, and dressing; maintenance 
of range of motion; proper turning and positioning in bed and chair bowel and bladder training; and care 
and use of prosthetic and orthotic devices. 
• Completes basic nursing cares as directed such as taking and recording vital signs; measuring and 
recording height and weight; recognizing abnormal changes in body functioning and reporting to the 
LPN or RN; and caring for resident who are actively dying.
• Completes personal care as directed such as bathing; grooming; mouth care; dressing; toileting; eating 
and hydration; proper feeding techniques; skin care; and transfers, positioning and turning.
• Facilitates adequate nutritional intake for resident through assisting to and from the dining area; feeding 
or assisting to feed; monitoring and recording intake and output; passing water and offering fluids; 
passing and collecting trays; serving supplemental nourishment as directed by nurse; maintaining 
awareness of dietary restrictions; and following safety guidelines including wearing gloves when 
handling food or hydration.
• Assists nurses with special procedures as directed, including implementing and completing critical care 
sheets, participating in care conferences, etc. 
• Provides and ensures nursing care activities are practiced in accordance with Nursing Assistant Program 
standards while protecting residents’ dignity, privacy, and autonomous decision-making whenever 
possible.
• Facilitates assistance in areas such as getting to and participating in activities as well as assistance in 
resolving any grievances or disputes.
• Articulates meaningful discussion with residents based on their unique backgrounds, likes and dislikes.
• Maintains care and security of residents’ personal possessions.
• Interacts with resident’s family or support network, visitors, and members of the interdisciplinary care 
team in a courteous and cooperative manner.
• Recognizes limits of knowledge, skill, and experience; facilitates situations beyond the CNAs 
competency.
COMPLIANCE – SAFETY, DOCUMENTATION, HIPAA 
• Ensures all call lights are promptly and courteously answered.
• Uses proper body mechanics at all times and reminds other nursing staff or facilitates correction.
• Constantly adheres to safety policies and procedures in lifting, positioning and equipment use, including 
use of transfer belts, Hoyer or mechanical lifts.
• Strictly follows Standard Precaution infection control procedures and OSHA guidelines regarding 
bloodborne pathogens to provide safe nursing care to include proper handwashing; maintaining 
disinfection/cleaning schedules; wearing PPE such as gloves, face shield, fluid resistant gowns, etc. 
• Maintains a safe, clean environment in resident rooms and facility following infection control procedures 
to bag infectious linens and equipment or proper disposal of them; proper handwashing, 
disinfection/cleaning schedules.
• Avoids the need for restraints in accordance with DHS nursing home standards.
• Ensures all cares are documented and that resident records are complete through systematic collection, 
reporting and documentation of data that is secure from unauthorized access and follows state and federal 
regulations, including HIPAA to ensure privacy and maintain confidentiality.
• Promptly reports and documents incidents and errors involving residents, staff, visitors or self.
• Prioritizes work assignments consistent with number and level of staff available and resident care acuity.
• Reviews, departing staff report at start of shift, ensures duties and delegated tasks are complete at end of 
shift and reports off to nurse when leaving.
QUALIFICATIONS 
Education and Experience 
• Completion of state approved Nursing Assistant Program for the state in which the facility operates 
Current certification and listing on the state Registry.
Preferred 
• Experience in skilled nursing and/or assisted living community.
Required Skills and Abilities 
• Resilience: ability to welcome constructive feedback, course correct and not take it personally 
• Personability; ability to get along with all personality types and inspire trust with residents, staff, family.
• High emotional intelligence (EQ) 
• Ability to actively listen, with the goal of understanding.
• Ability to clearly speak and proficiently read, write and understand English.
PHYSICAL DEMANDS 
The physical demands described below are representative of those that an employee in this position would 
encounter on the job. Reasonable accommodation may be made, when possible, to enable individuals with 
disabilities to perform essential functions. 
Rarely = not a regular part of this job 
Occasionally = less than 1/3 of a shift 
Frequently = 1/3 to 2/3 of a shift 
Constantly = more than 2/3 of a shift 
☒ = an essential part of the job regardless of frequency or duration 
Physical Activity 
☒ Lifting Weight / Exerting Force: Frequently throughout the day will lift or exert force up to 50 lbs; 
Occasionally up to 100 lbs 
☒ Standing and Walking: Frequently needed throughout the day (ability to be mobile around the facility 
throughout the day) 
☒ Sitting: Frequently sits throughout the day 
☒ Using Hands: Constantly uses hands throughout the day 
☒ Reaching: Frequently reaches throughout the day 
☐ Climbing and/or Balancing: Rarely needs to climb or balance 
☐ Stoop, Kneel, Crouch, Crawl: Occasionally needs to stoop, kneel, crouch or crawl 
☒ Talking: Frequently needs ability to talk throughout the day 
☒ Hearing: constantly needs to hear and listen throughout the day