What are the responsibilities and job description for the CARE COORDINATOR position at Campbell County Health?
About Campbell County Health
Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.
To be responsive to our employee’s needs we offer:
The Care Coordinator coordinates services and disciplines in the Home Health service line. This job requires organizing timely and quality care for patients among all disciplines. The Care Coordinator’s responsibilities are guided by the patient’s treatment plan to organize, track, delegate, and communicate administrative and patient care needs among the service line.
Essential Functions
Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.
To be responsive to our employee’s needs we offer:
- Generous PTO accrual (increases with tenure)
- Paid sick leave days
- Medical/Dental/Vision
- Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
- 403(b) with employer match
- Early Childhood Center, discounted on-site childcare
- And more! Click here to learn more about our full benefits package
The Care Coordinator coordinates services and disciplines in the Home Health service line. This job requires organizing timely and quality care for patients among all disciplines. The Care Coordinator’s responsibilities are guided by the patient’s treatment plan to organize, track, delegate, and communicate administrative and patient care needs among the service line.
Essential Functions
- Processes initial referrals for Home Health and Hospice patients, including input into EMR, cover physician validation, consolidating important information to pass onto clinical team, and managing schedule to accommodate admission.
- Coordinates care among all disciplines appropriate to the patient’s plan of care.
- Creates and maintains spreadsheets and other calendars related to patient care discipline tracking.
- Processes phone calls related to care coordination to ensure timely and correct information is relayed to team.
- Track inquiries, denials, rejections, admissions and related information into the appropriate programs
- Obtains authorizations and manages tracking for authorizations for all insurances home health and hospice patients as indicated, while maintaining knowledge of each payer requirement for authorization.
- Maintains knowledge of charges CPT codes appropriate to Home Health and Hospice Service Lines.
- Facilitate referrals to other agencies and support organizations and ensures that they are appropriate and arranged in a timely manner in coordination with the interdisciplinary team, including referrals for inpatient hospice or respite.
- Active participant on the Hospice IDT team and Home Health Case Conferences.
- Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
- Other duties as assigned. This list is non-exhaustive.
- Education
- Associate degree or higher preferred, LPN, or related healthcare experience considered.
- Licensure
- Not required
- Certifications required
- See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
- Experience
- Preferred