What are the responsibilities and job description for the Food Runner position at Campagna Hospitality Group?
Benefits:
Key Qualifications:
- Competitive salary
- Employee discounts
Key Qualifications:
- Proven ability to deliver food promptly and accurately to the correct guests by table and position numbers.
- Available to work flexible hours, including nights, weekends, and holidays.
- Capable of safely transporting multiple plates and beverages in a single trip.
- Skilled in using and operating necessary restaurant tools and equipment efficiently.
- Excellent communication skills, both written and spoken, to effectively follow job instructions.
- Ability to multitask effectively in a high-pressure, fast-paced environment.
- Comfortable working in areas with variable noise levels and temperature conditions.
- Physically capable of moving up to 50 pounds and able to stand and walk for an entire shift, including navigating through potentially challenging areas.
- Deliver exceptional service by ensuring the timely and accurate delivery of food to guests, maintaining high standards of food presentation.
- Greet guests warmly and with a genuine smile, enhancing their dining experience.
- Handle guest issues with sensitivity and patience, ensuring resolution to their satisfaction.
- Thoroughly check each order for special instructions or dietary restrictions before leaving the kitchen.
- Ensure that each dish meets the restaurant's standards for preparation, presentation, and completeness before serving.
- Relay any food-related concerns or guest requests to the appropriate restaurant staff, ensuring clear communication.
- Adhere to all restaurant service steps and procedures, including managing food allergies and special orders.
- Maintain compliance with all safety and sanitation standards.
- Follow all organizational policies as outlined in the Employee Handbook, contributing to a harmonious work environment.
- Perform additional duties as needed to support the team and restaurant operations.