Office Administrator

Mission

The Camp Grace Office Administrator supports the ministry of Camp Grace by providing exceptional administrative service, ensuring efficient office operations, and creating a welcoming experience for campers, parents, churches, volunteers, and guests. This position reflects Christ through professionalism, hospitality, integrity, and a commitment to excellence.

Position Summary

The Office Administrator serves as the primary administrative support for the visiting camp or organization program. This individual is responsible for managing user agreements, release forms, communication, financial transactions, office organization, and daily administrative functions while maintaining confidentiality and delivering outstanding customer service.

Essential Responsibilities

• Process guest/organization forms and maintain accurate records.
• Verify all required forms have been received, including:
• Medical Forms
• Liability Waivers
• User Agreements
• Certifications and Licenses
• Create a needs and preparations form based off the visiting guests requirements
• Organize check-in and check-out documentation.

Office Management

• Maintain an organized and efficient camp office.
• Answer phones and respond to emails professionally.
• Greet Camp Directors, parents, guests, volunteers, and church leaders.
• Manage incoming and outgoing mail and deliveries.
• Maintain office supplies and equipment.

Financial Responsibilities

• Collect donations.
• Process receipts and maintain accurate financial records.
• Create and maintain a detailed budget.
• Assist with camp purchases and transactions as assigned.
• Maintain confidentiality regarding financial information.

Communication

• Serve as the primary point of contact for the camp organization and all visiting/requesting guests.
• Communicate with guests regarding registrations.
• Coordinate information between camp leadership and staff.
• Coordinate staff-related meetings, schedules, upcoming events, and announcements.

Record Keeping

• Maintain guest user agreements/release forms and employee files.
• Prepare reports for camp leadership.
• Track collected feedback and make recommendations for improvement.
• Maintain emergency contact information.

Camp Support

• Assist as needed during camper check-in and check-out.
• Support camp events and special activities.
• Coordinate volunteer paperwork.
• Assist with staff scheduling as needed.
• Help ensure ACA standards and camp policies are followed.

Hospitality

• Welcome every guest with professionalism and Christ-like hospitality.
• Provide accurate information regarding camp facilities and activities.
• Create a positive first impression for all visitors.

QualificationsRequired

• High school diploma or GED
• Excellent organizational skills
• Strong communication skills
• Computer proficiency (Microsoft Office and Google Workspace, Excel)
• Ability to multitask in a fast-paced environment
• Professional telephone etiquette
• Strong attention to detail
• Ability to maintain confidentiality
• Commitment to Camp Grace's Christian mission

Preferred

• Administrative or office experience
• Experience working with children or camps
• Experience with registration software
• Bookkeeping or accounting experience
• Customer service experience

Knowledge, Skills & Abilities

• Exceptional organizational abilities
• Strong interpersonal skills
• Excellent written and verbal communication
• Ability to work independently
• Problem-solving skills
• Time management
• Team-oriented attitude
• Ability to remain calm under pressure
• Flexibility in changing environments

Physical Requirements

• Sit or stand for extended periods
• Lift up to 25 pounds
• Walk throughout camp property
• Use office equipment including computers, printers, and phones

Work Environment

This position operates in both an office setting and throughout the camp property. During the summer season, the pace is fast and requires flexibility, professionalism, and a servant-hearted attitude.

Core Expectations

Every Camp Grace employee is expected to:

• Demonstrate Christian character in words and actions.
• Support the mission and values of Camp Grace.
• Maintain confidentiality.
• Treat campers, parents, guests, and coworkers with dignity and respect.
• Pursue excellence in every task.
• Be dependable, punctual, and accountable.
• Contribute to a safe and welcoming camp environment.
• Perform additional duties as assigned.

Success in This Role

A successful Camp Office Administrator creates an organized, efficient, and welcoming office that allows camp leadership to focus on ministry while ensuring every camper, parent, volunteer, and guest experiences the excellence and hospitality that define Camp Grace.

Pay: From $20.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Work Location: In person

Salary : $20