Family Navigator

Family Navigator - Camp Fire Alaska

The Family Navigator serves as a key connection point for Camp Fire families, youth, and community resources. This position supports families in accessing services that promote youth success, wellbeing, and stability. The Family Navigator builds trusting relationships with families, helps identify needs and strengths, and connects them to appropriate support such as childcare assistance, behavioral health services, food security programs, and community services. 

Position Logistics

• FLSA: Full-Time, Non-exempt 
• Salary: $24.72-$30.40/hour
• Work Schedule: Monday - Friday, 8 hours/day shifts, between the hours of 9am - 6pm.  There may be occasional work hours in the evening or weekend to meet agency needs or to attend events.
• Work Location: Work will be primarily done from Camp Fire Alaska's main office, located 161 Klevin Street in Anchorage, AK as well as occasional work at all School Age Program & Summer Adventure Camp Locations (Anchorage & Eagle River). This position will have the option for a hybrid work schedule (after 90 days) that will adjust to meet supervisor and agency needs.
• Reports to: Family Services Manager
• Benefits: Health & Dental benefits - Paid Time/Leave Off - Sick Pay - Flex Schedule Options - Thrift Savings Plan 403B - Holiday Pay - Free Camp Fire Alaska Programs for dependent children (specific rules apply) - Employee Assistance Program - Free Telehealth through Freshbenies - Paid Bereavement Leave - Paid Parental Leave - Tuition Advancement - Life Insurance - Discounts on various products and services

As a Family Navigator, you serve as a trusted connection between families, youth, Camp Fire programs, and community resources. Each day may include meeting with families to understand their needs, assisting with program registration, connecting them to services such as childcare assistance, food programs, behavioral health support, or housing resources, and helping them navigate community systems.

You will collaborate with program staff and community partners, follow up on referrals, facilitate family support activities, and maintain accurate documentation to ensure families receive the resources they need to succeed.

Successful Family Navigators build strong relationships, communicate with empathy, and follow through on commitments. They are organized, resourceful, and passionate about supporting youth and families.

To thrive in this role, you should:

• Build trust with families and community partners.
• Listen with empathy and use a strengths-based approach.
• Stay organized and maintain accurate records.
• Collaborate effectively with staff and service providers.
• Advocate for equitable access to resources and opportunities.
• Remain flexible and solution-focused in a fast-paced environment.

This role is ideal for someone who enjoys helping others, building community partnerships, solving problems, and making a direct impact on the lives of youth and families every day.

Qualifications:

• Twenty-One (21) years of age required to maintain compliance with regulatory and accrediting entities.  

• Professional training and experience in social work, human services, youth development, education, or related field (Bachelors Degree preferred).  

• Prior experience coordinating services or case management. 

Requirements: that can be acquired after hire within agreed upon time schedule 

• Adult/Child/Infant CPR, AED & First Aid
• Food Worker Card
• Mandated Reporter training certificate
• Health & Safety certificate
  
  

Hiring Timeline:

• Applications will be accepted through June 15th. 

YOU MAY REQUEST A COPY OF THE FULL JOB DESCRIPTION BY EMAILING HR AT jobs@campfireak.org. 

Some email correspondence may go to your junk/spam folder. Please be sure to check your junk/spam folder regarding correspondence from Camp Fire Alaska.  Thank you!

*All applicants who are offered employment with Camp Fire Alaska will be subjected to reference checks and a criminal history check through the Alaska Background Check Program. Offers of employment are contingent on successful completion of both the reference checks and criminal history check in accordance with Municipality of Anchorage Child Care Licensing regulations. 

Camp Fire Alaska Inclusion Statement:

Camp Fire believes in the dignity and the intrinsic worth of every human being. We welcome, affirm, and support young people and adults of all abilities and disabilities, experiences, races, ethnicities, socio-economic backgrounds, sexual orientations, gender identities and expressions, citizenship or immigration status, religion and non-religion, and any other category people use to define themselves or others

Salary : $25 - $30