Front Desk Clerk

Job Title: Front Desk Clerk – Campground

Job Summary:
The Front Desk Clerk is the first point of contact for guests at the campground. This role is responsible for providing friendly customer service, managing reservations, handling check-ins and check-outs, and ensuring guests have a positive and comfortable stay.

Key Responsibilities:

• Greet guests upon arrival and provide a welcoming experience
• Manage reservations, cancellations, and campground availability
• Check guests in and out efficiently
• Escort guests to their campsites when needed and ensure they are properly settled
• Answer phone calls, emails, and in-person inquiries
• Provide information about campground amenities, rules, and local attractions
• Process payments and maintain accurate records
• Handle guest concerns or complaints in a professional manner
• Coordinate with maintenance and housekeeping staff as needed
• Maintain a clean and organized front desk and office area

Qualifications:

• High school diploma or equivalent
• Drivers license
• Previous customer service or hospitality experience preferred
• Strong communication and interpersonal skills
• Basic computer skills (reservation systems, email, payment processing)
• Ability to multitask and stay organized in a busy environment
• Friendly, dependable, and professional demeanor
• Food handlers permit

Working Conditions:

• Will require evening, weekend, and holiday shifts
• Work is typically performed in an office/front desk environment with frequent guest interaction
• Occasional outdoor/cleaning work may be required

Physical Requirements:

• Ability to stand or sit for extended periods
• Ability to work inside and outside in different temperatures

Join us as a Front Desk Clerk to be the friendly face that keeps our operations running smoothly! Your enthusiasm for organization, exceptional communication skills, and dedication to customer support will make a meaningful difference every day.

Pay: From $15.00 per hour

Work Location: In person

Salary : $15