What are the responsibilities and job description for the IT Support Specialist position at Camgian?
Camgian is hiring an entry-level IT Support Specialist. The successful candidate will support a variety of duties pertaining to the updating, maintaining, and monitoring of the company’s computer systems and networks. They will assist with hardware and software installations and upgrades; perform system scans, analysis, reporting, and documentation; and assist with Identity and Access Management of Camgian’s network. Camgian is seeking self-motivated candidates capable of delivering in a fast-paced environment. This position will report to the Director of IT within the company’s Operations organization. This is a full-time, on-site position based out of our Corporate Headquarters in Starkville, MS.
Qualifications
A career at Camgian includes an exceptional salary and benefit package, outstanding opportunities for growth, and a collaborative team environment.
Camgian Culture and Core Value Traits
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Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience)
- Excellent problem-solving and analytical skills with great attention to detail
- Strong communication and teamwork skills
- Strong interpersonal and communication skills
- Familiarity with automation scripting skills (e.g., PowerShell, Bash, Python)
- Familiarity with Linux Operating System administration
- Familiarity with Windows Operating System (Server and Workstation) administration
- Familiarity with Router and Firewall administration
- Familiarity with Lan Network administration to include switch, cabling, and Wi-Fi network administration
- Ability to work under pressure and meet deadlines
- Ability to obtain and maintain a Secret clearance
- United States Citizenship is required
- Experienced in diagnosing and troubleshooting LAN, WAN, and VPN technologies, including cloud networking
- Knowledge of network protocols such as TCP/IP, DNS (ISC BIND9), and DHCP (ISC KEA)
- Ability to work with Identity and Access Management (IAM) or related roles
- Experience with Microsoft Active Directory, Azure AD, M365, and directory services
- Experience with Microsoft and Linux patch management.
- Familiarity with IAM tools and technologies like Okta, SailPoint, Ping Identity, etc
- Knowledge of cloud platforms (AWS, Azure, or Google Cloud) and their IAM components
- Experience with CMMC security controls
- Ability to support creation of firewalls and updating virus protection software and data security systems to keep data and communications protected
- Ability to conduct threat monitoring, detection, incident response, and recovery efforts, ensuring effective and timely handling of security incidents
- Ability to conduct regular risk assessments, vulnerability analyses, and penetration tests to identify and address security gaps
- Installation, configuration monitoring, and maintenance of computer hardware, software, systems, networks, printers, and scanners
- Support computer and network scans for threats to monitor, detect, respond to, document incidents
- Support corporate network hardware installation, configuration, monitoring, maintenance, and monitoring
- Support corporate user account / IAM definition, configuration, and administration
- Other duties as assigned
A career at Camgian includes an exceptional salary and benefit package, outstanding opportunities for growth, and a collaborative team environment.
Camgian Culture and Core Value Traits
- Team: We rally around a common mission and support each other ensuring that nobody has to go it alone
- No Quit: No matter the difficulty, we always look for opportunities. Focusing blame wastes energy and time. We always keep moving forward
- Win: We set high expectations for ourselves and our company and prepare and execute to win
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