Sr. Business Analyst - Payment Platform

Sr. Business Analyst Payment Platform to assist with transitioning multiple payment platforms into their payment platform ecosystem.

The Sr. Business Analyst Payment Platform will play a critical role in developing and executing payment strategies in collaboration with the Head of Transaction Banking Product Management, payments partners across several lines of business, and functional teams including IT, Operations, Marketing, Risk, Compliance, as well as strategic third-party providers.

Key Responsibilities

• Develop user stories and detailed business requirements for payment platform migration and new product development.
• Partner with the Wire Product Manager and ACH Product Manager to define specifications and deliver the strategic product roadmap.
• Understand and actively manage risks associated with instant payment products.
• Explore emerging payment opportunities, including blockchain, digital assets, and innovative interim solutions.
• Analyze client usage of payment products to identify value drivers and improvement opportunities.
• Collaborate with Marketing to build effective go-to-market programs for new payment products.
• Leverage data analysis and market intelligence to propose new ideas and enhancements.
• Align closely with Client Service & Onboarding to ensure a strong client experience.
• Support testing and validation of new payment workflows and system integrations.
• Document functional specifications and maintain compliance with regulatory standards.

Required Experience

• 7 10 years of Business Analyst experience in Transaction Banking/Payments or related technology domains.
• Deep understanding of ACH and wire payment systems, including experience with Federal Reserve systems.
• Familiarity with EPN (Electronic Payments Network) and PagoNXT platforms (ideal).
• Experience with FIS payment platforms (preferred).
• Strong background in requirements gathering, user story development, and product specification writing.
• Ability to leverage and analyze data to identify market opportunities.
• Experience with blockchain technologies and emerging payment solutions.
• Exposure to real-time payments (RTP) and innovative payment channels.
• Excellent written and oral communication skills, including the ability to deliver presentations tailored to different audiences.
• Strong stakeholder management and collaboration skills across multiple business lines.
• Ability to learn quickly, work independently, and share knowledge with the team.
• Analytical mindset with problem-solving capabilities in a fast-paced environment.
• Ability to leverage and analyze data to identify market opportunities
• Experience with blockchain technologies is a plus