Quality Assurance Specialist

Camelot Community Care employs over 500 dedicated and talented professionals who lead us in our efforts of helping children reach their fullest potential. Working for Camelot is a unique experience where each employee is asked not only to shape the future of the children they serve, but also help shape the future of the company. We take pride in our organizational culture of allowing local programs and staff an appropriate amount of autonomy to design and deliver services that best meet their community's needs. Camelot is not a top-heavy organization but instead we place our trust and confidence in local leadership with the corporate administration providing guidance, support and the necessary resources to provide high quality services.

The Quality Assurance Specialist works with Camelot leadership, staff and funders to assure services to delivered to children and families meet regulatory and contractual requirements and are effectively meeting the needs of the children and families served. This position is also responsible for the maintenance, reporting and accuracy of documentation and data collection for the program. The Quality Assurance Specialist also takes part in or leads the effort in outcome reporting and the development of procedures to ensure the implementation of contractual requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Oversight and implementation of electronic and physical filing procedures.
2. Monitor staff compliance with documentation requirements and when necessary, provide training
to staff to assure staff are completing required documentation timely and accurately.
3. Conduct on-going file reviews and provide reports to program leadership. Develop and
implement corrective measures when deficiencies are identified in documentation.
4. Monitor and report program compliance with contractual outcomes. Develop and implement
corrective measures when outcome performance is not meeting contractual requirements.
5. Monitor implementation of case plan goals for families including referrals, case management
tasks, and other items identified on service plans. Provide reports to staff and program leadership
identifying unmet tasks and monitor for follow up.
6. Track and produce all data requirements and reporting for funders and other regulatory bodies.
Specific reporting and data requirements are detailed as an attachment to this job description.
7. Review all new cases for compliance, required and needed tasks, and appropriateness of staff
assignment.
8. Review all cases set for closure, reunification, adoption and other permanency options to
determine appropriateness of permanency option.
9. Participate in all required staffings and meetings for the program.
10. Implement an effective system for utilization of flex or child specific funding. Track and report
spending and balances.
11. Prepare case files for internal and external monitoring and establish procedures to assure
compliance with regulatory and contractual requirements.

EDUCATION and/or EXPERIENCE

Master’s degree in a human service field and 5 years of direct care experience providing similar services
to children and families. A Bachelor’s degree and 7 years of experience can substitute for a Masters
degree.

Salary : $50,000