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Auto Customer Service Reps, Admin Assistant

Camelback Toyota
Phoenix, AZ Full Time
POSTED ON 12/27/2025
AVAILABLE BEFORE 1/26/2026
1500 East Camelback Rd., Phoenix, AZ 85014

Service BDC / Assistant –

Business Development

$18 per Hour Plus Bonuses and Great Benefits!

Experience Preferred

Bilingual English/Spanish is a Plus

Join a dealership that’s redefining customer service and career growth.

Camelback Hyundai is seeking a proactive, organized, and customer-focused Service BDC / Assistant to support our Business Development operations. If you're passionate about service excellence and thrive in a fast-paced environment, we want to meet you.

Ready to accelerate your career?

Apply today and become part of a team that values your drive, your ideas, and your future.

Why Camelback Hyundai KIA?

  • We offer a dynamic and rewarding work environment for those looking to grow in the automotive industry
  • Full benefits package
  • Promotion from within is encouraged, with advancement paths to management and specialized roles
  • Emphasis on teamwork, customer service, and a positive culture that values employee contributions
  • Based in central Phoenix, with easy access to Scottsdale, Mesa, and Tempe
  • Serves a diverse customer base in a thriving metro area

We Offer

  • $18 per hour plus bonuses based on shown appointment count
  • Medical, Dental and Vision Plans
  • Paid Vacation
  • 401(k)
  • Company-provided professional training

What You’ll Do

  • Respond to inbound service inquiries via phone, email, and text with professionalism and urgency
  • Schedule service appointments and follow up on missed or declined services
  • Manage rental vehicles
  • Assist Warranty Administrator with managing schedules.
  • Support the Service Manager and BDC team with reporting, appointment coordination, and customer outreach
  • Maintain accurate records in CRM and DMS systems

What We’re Looking For

  • Previous experience in a dealership BDC, service department, or customer service role preferred
  • Strong communication and multitasking skills
  • Familiarity with dealership software (CDK, Reynolds & Reynolds, etc.) is a plus
  • Detail-oriented with a customer-first mindset
  • Bilingual (English/Spanish) a plus
  • Please upload your resume. Completing the online assessment will grant you priority consideration!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer.

All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Salary : $18

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