What are the responsibilities and job description for the Park Services Attendant position at Camelback Resort?
Job Title: Park Services Attendant
Department: Aquatics
Reports to: Aquatics Manager
Are you someone who takes pride in creating clean, organized, and welcoming spaces? Join the Aquatics team as a Park Services Attendant and play a vital role in delivering an exceptional guest experience at Aquatopia. From maintaining the cleanliness of attractions and guest areas to assisting visitors throughout the waterpark, you’ll help create a safe, comfortable, and enjoyable environment for every guest. Apply today and let’s make a splash together!
Key Responsibilities:
- Maintain cleanliness of pools, attractions, cabanas, restrooms, dining areas, walkways, changing areas and other public spaces.
- Clean and sanitize waterpark grounds and facilities using approved cleaning agents, equipment, and procedures in accordance to health and safety standards.
- Empty trash and recycling receptacles and maintain overall facility appearance.
- Ensures that furniture and hard surfaces of public areas are clean and organized
- Sweep, mop, and remove debris throughout the waterpark to ensure a clean and safe environment.
- Smile and create a welcoming, positive environment for every guest.
- Prioritize safety for yourself, your fellow team members, and all guests at all times.
- Provide exceptional guest service while maintaining the cleanliness and appearance of all waterpark facilities.
- Respond promptly and professionally to guest requests, questions, and concerns.
- Provide guests with directions, information, and assistance to enhance their experience.
- Identify and report safety hazards, maintenance concerns, or operational issues to leadership.
- Assist with emergency procedures and provide guidance to guests during emergency situations as directed.
- Communicate effectively with guests and fellow team members to support a safe, enjoyable, and efficient operation.
- Support daily operational needs and special projects as assigned.
Qualifications and Requirements
- Must be at least 16 years of age.
- Must be available to work a flexible schedule, including weekdays, weekends, evenings, and holidays.
- Ability to work effectively in a fast-paced, guest-focused environment.
- Ability to maintain high standards of cleanliness, organization, and attention to detail.
- Ability to stand, walk, bend, kneel, and perform physically demanding tasks throughout the shift.
- Ability to repeatedly lift, carry, push, and move items weighing up to 50 pounds.
- Ability to work independently, recognize tasks that need to be completed, and take initiative without constant direction.
- Ability to prioritize tasks and respond appropriately to changing operational and guest needs.
- Ability to remain professional, positive, and adaptable in a busy environment.
- Comfortable working in indoor aquatic environments with exposure to water, humidity.
- Able to work with chemicals according to directions
- Strong communication, teamwork, and customer service skills.
- Must be able to speak, read, and understand English; additional language skills are a plus.
- Commitment to Camelback Resort's culture of safety, teamwork, and creating Guests for Life.
Benefits/Perks:
- Complimentary access to Camelback Resort waterparks and ski mountain; local amusement parks and more! Plus, great friends & family perks.
- Paid Training
- Not to be missed employee events throughout the season
- Referral Bonuses - invite your friends to work with you!
- Competitive wages and advancement opportunities
- Next day pay, through PayActiv.
- Tuition Reimbursement*
- Medical, dental, vision insurance, 401K*
- Vacation and PTO*
*Full Time status benefits
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.