Program Manager, Camden Coalition Health Information Exchange

The Program Manager for the Camden Coalition’s Health Information Exchange (HIE) supports the growth, adoption, and effective use of the Camden Coalition’s HIE. Reporting to the Associate Director of the Health Information Exchange, this role is tasked with the implementation of customer success processes and external partner engagement activities, as well as growing and strengthening the HIE. The role manages day-to-day partner relationships, leads engagement efforts, and supports the sales cycle, including identifying new partnership and program opportunities to expand the reach and impact of the HIE within Southern New Jersey and across the state. 

The Program Manager helps translate HIE capabilities into clear, practical value for healthcare and community-based partners with a focus on supporting participant satisfaction, retention, and expansion. The Program Manager also develops new HIE business, and identifies opportunities to help stakeholders leverage the value of the HIE to support value-driven care and positive health outcomes. The role also strengthens the Camden Coalition’s impact by promoting participation in the HIE for collaborative regional demonstration programs. 

As a member of the Digital Systems and Strategy department, the Program Manager collaborates closely with the Clinical Redesign, Community Engagement, and Data and Quality Improvement teams to on priority initiatives that align with the Coalition’s strategic goals and its responsibilities as a Regional Health Hub. 

Qualifications

• 2-4 years prior experience working in relationship management, partnership engagement, customer success, or community engagement or required
• Experience in a healthcare or non-profit setting preferred
• Project management experience required

Learn more about the position, specific responsibilities, and salary range at https://camdenhealth.org/about-us/careers/