What are the responsibilities and job description for the 77040-5, Clinic Office Assistant position at CAMBRIDGE MEMORIAL HOSPITAL, INC?
Essential Functions:
- Attention to Detail
- Registers and verifies patient demographic, employment and insurance information.
- Explains billing policies; refers patients without insurance to the billing office.
- Schedules new and return appointments.
- Maintains patient stats.
- Collects co-payments, writes receipts if necessary, maintains cash drawer, balances petty cash, makes bank deposits.
- Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
- Integrity
- Supports and maintains a culture of safety and quality.
- Ensures doors are locked at the end of the day.
- Cooperation
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Ensures services are provided in an effective and efficient manner when providing secretarial, clerical and administrative support.
- Stress Tolerance
- Hear and resolve complaints from customers or the public.
- Compliance
-
- Promotes and adheres to the provisions of the compliance program.
- Communicates the mission, ethics and goals of the facility.
- Complies with all organizational policies regarding ethical business practices.
- Promotes and adheres to the TVHS core values and Standards of Behavior.