What are the responsibilities and job description for the Front-End Associate position at Cambridge Food Co-op?
Front End Associate
Join our team! The Cambridge Food Co-op in beautiful Cambridge, NY is hiring a new Front End Associate!
The ideal candidate will be able to communicate effectively with and work as a team with the Managers, other Front End Staff and Co-op Working Members and will have excellent computer skills. In addition, with training the ideal candidate will demonstrate the ability to use and model excellent customer service skills and practices in assisting with special orders, customer complaints, and all other areas of customer relations; answer questions on Co-op policies and procedures; educate the public on membership, product information and store layout; restock and maintain a vibrant looking produce cooler; assist members and customers with scales, bulk goods, and other merchandise as requested.
Our new Front End Associate, once trained, will also be expected to answer and direct phone calls appropriately; efficiently operate the point-of-sale/register independently and supervise working member cashiers; maintain a clean and well-stocked front store end; assist the managers in the receipt, pricing and shelving of product deliveries; independently open and close the store; interface with distributors, vendors and farmers; and communicate with customers, vendors, and others via email.
Occasional or frequent weekend shifts may be required.
Physical Requirements:
Frequent lifting and moving of containers and boxes weighing up to 50 pounds
Able to climb and use ladders safely
Able to stand for long periods of time
Required qualifications:
HS diploma or equivalent, some college appreciated
Customer service experience
Interest in food, local farms, co-ops, and grocery.
Proficiency with MS Office Suite, Google Suite. This is non-negotiable.
Preferred Qualifications:
Grocery store experience, supervisory experience.
Learn more about our co-op at www.cambridgefoodcoop.com
Compensation:
Salary Range is $15.50-$17.00/hour depending on experience. Advancement/growth opportunities for the right candidate. 20% discount on Co-op purchases with no cap. Employees accrue paid time off.
Job Types: Full-time, Part-time
Pay: $15.50 - $17.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $16 - $17