What are the responsibilities and job description for the Front Desk Agent position at CAMBRIA HOTEL?
Front Desk Representative – Cambria West Orange
Join Our Team!
Cambria West Orange is seeking a friendly, dependable, and customer-focused Front Desk Representative to provide exceptional guest service. As the first point of contact for our guests, you will create a welcoming experience from check-in through departure while ensuring efficient front desk operations.
Responsibilities
- Welcome guests with a professional and friendly attitude.
- Process guest check-ins, check-outs, and reservations.
- Respond to guest questions and resolve concerns promptly.
- Answer telephone calls and assist with inquiries.
- Maintain accurate guest records and process payments.
- Work collaboratively with other hotel departments to ensure an outstanding guest experience.
Qualifications
- Excellent customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency.
- Flexible availability, including weekends and holidays.
- Previous hotel or customer service experience is preferred but not required.
Benefits
- Competitive pay
- Flexible scheduling
- Paid Time Off (PTO)
- 401(k)
- Employee discounts
- Supportive team environment with opportunities for growth
If you enjoy helping people and thrive in a hospitality environment, we'd love to hear from you. Apply today to become part of the Cambria west Orange team!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $16 - $17