What are the responsibilities and job description for the Front Desk/Relief Night Auditor FT Dania Beach position at Cambria Hotel in Dania Beach?
Hello and thank you for your interest in a full time position here at the Cambria Hotel in Dania Beach. We are looking for a full time employee to work 2 evening shifts (3pm to 11pm) and 2 overnight shifts (Sunday and Monday 11pm - 7am) as Relief Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and closes the day in the computer, then opens a new day. Ultimately, you will provide excellent customer service to guests and keep the front desk and daily accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Reconcile guest accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate guest records
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and and front desk software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
- Must have valid documentation to work in the United States
- Please feel free to come in with your resume or you can email to us directly. We look forward to meeting with you.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $16