What are the responsibilities and job description for the Room Attendant position at Cambria Detroit?
The Cambria Hotel in Detroit is expanding and looking for a dynamic and energetic Room Attendant to join our team!
About Detroit Cambria:
The Cambria Hotel in Detroit will feature upscale amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding – Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs
Job Summary:
Perform cleaning duties and arrange guest rooms to the hotel's standard before guests arrive. Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby.
Duties/Responsibilities:
- Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
- Checks the inventory of cleaning cart and adds any necessary supplies.
- Knocks and announces self before entering room; returns at a later time if rooms are occupied.
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
- Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
- Wipes surfaces in room and cleans mirrors.
- Vacuums floors and removes trash.
- Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
- Ensures room meets hotel standards with a final walkaround.
- Notifies supervisor of room availability and reports any suspicious activity to security.
- Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
- Notifies maintenance department of needed maintenance or repairs.
- Takes found items to designated lost and found area if guest has checked out.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Detail-oriented and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way.
Education and Experience:
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
- Ability to read, write, speak, understand, and communicate in basic English preferred.
Physical Requirements:
- Prolonged periods standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift up to 45 pounds at times.
Detroit Cambria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.