Residential Aide, Emergency Transitional Housing

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Program Description

Transitional Congregate Housing Program 1: CAMBA’s Transitional Congregate Housing program started in 2007 and provides nine transitional units for the HIV/AIDS Services Administration (HASA) Emergency Placement Unit which are for single men and/or women only. Each individual has their own locked room and COBRA (Consolidated Omnibus Budget Reconciliation Act) is available to provide case management services. The program’s goal is to ready individuals for permanent housing placement through stabilization and self-sufficiency. Emergency Transitional Congregate Housing Program 2: CAMBA’s Emergency Transitional Congregate Housing program provides ten units of emergency transitional congregate housing for single men and women who are HIV/AIDS Services Administration (HASA) clients. HASA is the sole referral source for this housing. Each individual has their own lockable room but shares common space such as the bathrooms, living room and kitchen. Clients receive case management and residential/operational services such as meals and assistance when they move to permanent housing. Case management support is an integral part of achieving the program’s goal of helping clients to attain self-sufficiency. This includes, but is not limited to, ensuring that clients are connected to and maintain primary health care; assisting them to find and secure permanent housing; and exploring and starting the process of returning to the workforce. A client stay is limited to six months. However, extensions can be granted by HASA.

Position: Residential Aide

Reports To: Program Manager

Location: 25 Winthrop, Brooklyn, NY

What The Residential Aide Does

The Residential Aide is responsible for ensuring that the congregate facility is always secured and that clients are safe during the off-hours shifts of 4 pm to 12 am and 12 am to 8 am. The Residential Aide will be responsible for:

• Conduct at least 9 security rounds per shift.
• Complete all security and fire logs accurately daily.
• Complete timely comprehensive and accurate incident reports for all incidents in the facility as they happened.
• Submit all incident reports for review and alert the supervisor so they can review and submit to the funder within 24 hours.
• Complete shift exchanged shifts accurately by verifying who is in and out of the facility daily.
• Attend at least on staff meeting quarterly.
• Will address all negative client behavior and report to supervisors upon occurrence.
• Contact supervisors anytime there is a need to involved NYPD, EMS and/or FDNY.
• Maintain professional relationships with clients and client confidentiality.
• Practice universal precautions.
• Respond to emergencies in an appropriate and professional manner.
• Update staff via written logs, notes, face-to-face meetings, etc.
• Participate in administrative and staff meetings as requested.
• Observe and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
• Control pedestrian access and traffic inside facilities to maintain order and security of people and property.
• Warn violators of rule infractions (such as loitering, smoking, or carrying forbidden articles) and, under direction, requests violators to leave the premises.
• Tasks may be modified, expanded and/or assigned over time.