What are the responsibilities and job description for the Sales Supervisor position at Camarillo Fitness LLC | Orangetheory Fitness?
Job Type
Full-time
Description
Lead Sales Associate
Location: North Reading
Reports to: Studio Manager
Overview
We’re looking for a passionate, energetic, and driven Sales Supervisor to help lead front-of-house operations and deliver exceptional service at Camarillo Fitness Orangetheory Franchise. This role combines customer service, sales, leadership, and daily operations support to ensure a best-in-class experience for every member and guest.
As the Sales Supervisor, you’ll not only help drive sales performance and manage daily studio needs—you’ll also serve as a mentor to new team members and support social media and marketing efforts. If you love fitness, enjoy working with people, and thrive in a fast-paced environment, this role is for you!
About Orangetheory Fitness
Orangetheory is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out. Every 60-minute class is led by a certified coach and designed to push members to spend at least 12 minutes in the “Orange Zone”—raising their heart rate and boosting metabolism for up to 24 hours post-workout.
Every role at Orangetheory has purpose—whether you’re on the fitness floor or at the front desk, you’re helping people live longer, healthier, and more vibrant lives.
Key Responsibilities
Full-time
Description
Lead Sales Associate
Location: North Reading
Reports to: Studio Manager
Overview
We’re looking for a passionate, energetic, and driven Sales Supervisor to help lead front-of-house operations and deliver exceptional service at Camarillo Fitness Orangetheory Franchise. This role combines customer service, sales, leadership, and daily operations support to ensure a best-in-class experience for every member and guest.
As the Sales Supervisor, you’ll not only help drive sales performance and manage daily studio needs—you’ll also serve as a mentor to new team members and support social media and marketing efforts. If you love fitness, enjoy working with people, and thrive in a fast-paced environment, this role is for you!
About Orangetheory Fitness
Orangetheory is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out. Every 60-minute class is led by a certified coach and designed to push members to spend at least 12 minutes in the “Orange Zone”—raising their heart rate and boosting metabolism for up to 24 hours post-workout.
Every role at Orangetheory has purpose—whether you’re on the fitness floor or at the front desk, you’re helping people live longer, healthier, and more vibrant lives.
Key Responsibilities
- Assist studio management with processing membership changes, daily auditing, and resolving declined payments
- Serve as a mentor to new Sales Associates during their onboarding and training period
- Support studio marketing efforts by helping manage local social media content and engagement
- Greet members and guests warmly and professionally to create a welcoming studio environment
- Conduct telephone inquiries, follow-up calls, and customer care outreach
- Accurately maintain member records and transactions using OTF systems and tools
- Execute effective sales conversations and guide prospects through studio tours and membership options
- Support the team in meeting and exceeding all key performance indicators (KPIs), including membership sales, renewals, retail, and class attendance
- Perform daily operational tasks and support front-desk cleanliness and organization
- Help promote studio events, challenges, and member engagement opportunities
- Previous experience in a customer service or sales role (experience with quotas or goals preferred)
- Strong interpersonal and communication skills
- Ability to multitask and thrive in a fast-paced studio environment
- Basic computer literacy, including Microsoft Office (Excel, Word) and CRM tools
- Passion for fitness, health, and helping others achieve their goals
- Availability to work flexible shifts, including evenings and weekends
- Positive attitude, team spirit, and a growth mindset
- Complimentary Orangetheory Fitness membership
- Studio retail and apparel discounts
- Opportunities for advancement and continued training
- Full-time employees are eligible for:
- Medical, dental, and vision coverage
- Long-term and short-term disability
- Life insurance